Competitive Advantage With Good Organizational Communication 1 | Page 2

Communication : A Necessary Skill for an Organization

Communication : A Necessary Skill for an Organization

Communication was often regarded as an understated skill in the business requirements few decades ago . While the modern era of business focusses on the art of communication , education has yet to gain the emphasis level that any business necessitates . Not only , communication skills are required for the interaction with customers , it is also needed to promote the productivity in the internal work environment . The powerful skill will not only benefit in earning extra revenues but it will provide a competitive edge to the particular business .
Globalization , while put a lid to monopoly , has also brought clutter . The Multinational organizations have already spread its roots in many parts of the world . Their strategies to induce new product range periodically , also wins them customers with less efforts . Unless a new business heavily invests in marketing with great strategic techniques , it will not be able to capture mass audience .
Improving the communication level with clients via different platforms is the cheapest and the most effective way to promote the sales of your product or service . Recent times have made customer interaction much easier . Though Social Media usage is the first priority of almost every company for feedback , it should not be the only platform . Companies should make additional efforts to interact with customers on the personal basis who understand their needs and wants . It should be drilled in the mind of every employee of the company that each customer is important . With thousands of local and international products in the market , customers will not hesitate for a moment to change their decision about a particular product . Communication with the audience will not only provide you better results , it will also help you in getting a good word of mouth , or most likely , a comment on social media .
The focus of the business should be on getting the competitive advantage . The possibility becomes high when a company works hard to promote communication internally and externally . Increased communication within a work place will help in generating better performance , less errors and diversified ideas . The internal impact will result in the product or service that will appeal the customers to its core .
To enhance the skills of young generation , we need to train them from the beginning . Communication , both written and verbal should be polished in educational institutes as well as