Compass_Summer 2021 Master | Page 25

CONVERSATIONS >>> TRAVEL CONFIDENCE

CONVERSATIONS ...

�OR�S / �ETH �IT�MAN
We asked : How are you helping clients feel confident to travel again ?

Ryan Doncsecz

Danny Genung

Marcus Williams

Kim Goldstein

GROUPS MANAGER FOR VIP VACATIONS INC . IN PENNSYLVANIA
WEBSITE vacationsbyvip . com
“ We at VIP are asking clients point-blank : What makes you comfortable ? Rather than trying to navigate the answer they might want , get a feel for what the traveler is looking for . They might come out and tell you , ‘ I want a destination that is only accepting fully vaccinated individuals ,’ and you might hear the exact opposite , too !
“ I am personally also just going off experience and my own sense of comfort . Each person has a different level of risk , and what I might feel comfortable doing , others may not be [ comfortable with ] yet . But having that firsthand e�perience , and going through the specific protocols allows me to better explain it to upcoming travelers .”
OWNER OF HARR TRAVEL IN CALIFORNIA
WEBSITE harrtravel . com
“ Most of our customers come from our YouTube Channel and the No . 1 way that we are making our customers feel confident is for them to see us traveling . We also do a weekly live stream where we answer their questions and provide them with all of the industry updates . We have done these from Mexico and Jamaica and will continue when we cruise . Constant communication and modeling have been really successful for us . Our customers are ready to book now and many are ready to travel as well .”
OWNER / TRAVEL ADVISOR AT IMPRESSIVE TRAVELS IN TEXAS
WEBSITE impressivetravels . com
FACEBOOK facebook . com / impressivetravels
“ I have made it a priority to review travel destinations ’ COVID-19 requirements and regulations regularly in order to provide the most current information to my clients . Currently , I ’ m only booking resorts that are offering free antigen tests and free 10- to 14- [ day ] quarantining .”
PRESIDENT / TRAVEL CONSULTANT AT JOURNEYS INC . IN VIRGINIA
WEBSITE journeystravelinc . com
“ I ’ ve found the easiest way to help my clients feel more comfortable to travel again is to share my travel experiences since COVID-19 began . Letting them know that I ’ ve not only traveled for work but have traveled with my family as well typically puts them at ease . I always share a few suggestions of things they can do to feel comfortable since this is their first time traveling since the beginning of the pandemic . It ’ s also important to let them know what our amazing hotel , DMC and travel supplier partners are doing to create a healthy and safe environment . Once they hear about some of the cleaning protocols , they ’ re typically fairly confident at that point .”
S�MMER 2021 / THE COMPASS / 25