PRESIDENT ’ S NOTE
This year seems like it is on the speed cycle , and it ’ s hard to believe that we are already well into the second half of 2022 .
It ’ s great to see how travel has recovered from the depths of two years ago , and I ’ m glad to hear from many agents who continue to see business outlook remaining strong .
This edition of The Compass focuses on adultsonly and romance travel , a segment of the travel business that is quite resilient . While these travelers have varying expectations and budgets , there certainly is an opportunity to sell customized experiences and recommend more luxury focused options helping you to cultivate your segment of romance travelers who are willing to spend more and travel more often , even during down-turns .
Recently I talked to the owner of a large agency who told me about a difficult customer who ferociously requested more upgrades and perks . I was surprised when he mentioned that this is a common behavior among budget customers . But as I thought about it more , it made sense . Luxury travelers book airlines , hotels , cruises and tours that already include perks , and the suppliers that they book know how to take care of elite customers . Romance travelers are oftentimes celebrating a special occasion , which means they ’ re willing to spend a bit more upfront to have the perks included – and this usually means a more relaxed vacation experience for everyone involved .
John Ische PRESIDENT , TRISEPT SOLUTIONS John ’ s industry tenure spans more than three decades .
Hopefully , this edition provides you with some helpful insights into new resorts , curated cruises and unique experiences that help you provide exceptional service to your customers seeking an adults only or romantic experience . You can leverage these experiences you provide to grow your share of the luxury market . Your expertise can direct your customers to these experiences and grow your repeat customer portfolio .
This edition of The Compass focuses on adults-only and romance travel , a segment of the travel business that is quite resilient .
FALL 2022 / THE COMPASS / 9