Community Insider Spring 2020 | Page 18

amenities same as owners. And, some renters end up becoming homeowners in the associations they live in. Therefore, it is important that managers open a dialogue with their board of directors and explore finding an agreeable process to better integrate the rental population into the community, so that they too are invested in the success of the community. In some condominium high rise buildings, it is not uncommon that rentals comprise 50% of the occupancy rate or higher. In fact, more condominium associations now allow and encourage renter attendance at meetings and even participation on committees. Some go further and allow for open meeting participation. Typically, renter participation is rejected on a wholesale scale under the guise that they are less invested. If you involve renters in association affairs, they will better integrate into the community and become a more active part of the community thus enriching the landscape of the community attitude. Allowing more participation can stimulate more pride and investment into the community at large. There is a balance that should be struck in a homeowner’s association between owner interests and renter interests. The balance is that the management company, on behalf of the board of 18 | SAN DIEGO COMMUNITY INSIDER SPRING 2020 directors, communicates the actions of the board to the membership in a friendly and inclusive manner. This may include writing a newsletter, even a brief one, and sending an occasional e-blast about upcoming projects and work in the community. Further, owners and renters have more in common than not in common such that it makes sense to loop renters into the requirements of membership including the request for voluntary compliance with rules. Making these efforts will engender a sense of community and mutual respect rather than perpetuating the “us versus them” feeling that can exist in a community. It might sound simple, but mutual respect goes a long way. Circling back around to the rental population in the community, the same concept applies. Including renters in an e-blast for upcoming work does not infringe on any legal requirements. Creating a welcome packet for the rental population can also promote a sense of inclusion, rather than exclusion. The packet should include information about what is non-landlord type communications that can be directed to the community manager. One of the concerns about allowing renters to attend meetings or participate in community events is that there will be a lack of cooperation or incivility or that the renter will hear information about the community that previously is believed to be exclusive for only