CHNA 2013 Primary Research - Hannibal NE MO 6 Counties N= 794
ID
County
ZIP
c1
c2
c3
Are there healthcare services in your community /
neighborhood that you feel need to be improved and / or
changed? (Please be specific)
1640 Pike
63334 PRIM
GER
Primary care and geriatrics.
1590 Pike
63353 PRIM
BH
Primary care doctors (MD's) and mental health specialists.
1682 Pike
63353 PRIM
1167 Pike
63334 PRIM
1849 Shelby
Primary care physicians
Primary doctors are a must. Don't care for Hannibal clinics drs
in BG
We need more Primary Care Physicians in Shelby County.
6349 PRIM
Hannibal Clinic has very poor customer service with check in
and nursing - unfriendly, poor cleanliness (hair oily, no
makeup, etc.), very unprofessional looking and acting, very few
smiles, not personable (at Quincy provider, frontline people
called patients by name and could tell that had an investment
in patients and had established a relationship with the
patients). I received confirmation of my thoughts having been
with a patient this week that has healthcare services in Quincy.
Also, as a professional who does not make calls on company
time, there is no way to pay bills or schedule appointments at
the noon hour. I am a paying customer, it seems that lunch
schedules should be staggered to accomodate patients who
are insurance and paying customers and to be able to schedule
appointments. Hannibal Regional Emergency room visit outrageous costs for a November 3-4 hr visit in the emergency
room, only seeing the doctor twice and not keeping me as a
patient or family informed of results of tests until they were
discharging me. The Nighthawk radiology interpreted my xray
alarming the doctor and myself only to find out that it was
incorrectly diagnosed. This was very expensive to pay for the
tests and diagnosis that was incorrect. I should not have been
charged for a reading that was incorrect.
1116 Marion
63401 QUAL
1474 Marion
63401 QUAL
1660 Marion
63401 QUAL
1221 marion
63461 QUAL
Quality of internal med specialists.
The patient care and wait time can be improved. We strive to
be better, being more compassionate would make a bigger
difference.
1358 Marion
63454 QUAL
yes over Corinty NH. Moore help better care overall.
1022 Marion
63401 QUAL
1047 Pike
63353 QUAL
Yes, care more for the patient's needs instead of the money.
Yes, The service needs to be better for the amount it cost for.
Some services are very high priced when you only see the
doctor for 5 minutes.
1159 Pike
63334 QUAL
Yes. I think the most effective thing to improve care would be
to have the providers be more engaged with the patients and
empower the patients to be on the care team WITH the
providers. This applies to care across the continuum and in
every setting, i.e. inpatient, post discharge, public health, etc.
1218 Shelby
63469 QUAL
1638 Marion
63401 RAD
Hannibal Clinic herds you in and out like cattle.
IM
C1,C2,C3 denotes openend theme codes
Quality of Doctors.
Xray, MRI, CT, ultra sound - other doctors can't made sense of
their reports.
Hannibal_Openends_1
120