Community Bankers of Iowa Monthly Banker Update November 2013 | Page 13

Implementing a Successful Strategic Plan Involves a MultiLevel Approach Continued...
Measuring momentum and results
At regular intervals, management should convene the staff to
share examples of how the plan is progressing and to acknowledge the important role everyone is playing to help the
bank reach its strategic goals. For a plan that encompasses a
three-to-five-year period, quarterly evaluations allow for adjustments or updates to the plan. This can be especially beneficial if
an action is not getting the anticipated results or in the event of
new regulations, mergers and acquisition opportunities or other
unforeseen circumstances.
Also, once a year management should take the initiative to
gather feedback on how well they have kept their promises,
managed the planning process and supported the efforts of staff
in moving the organization forward. Not only does this serve as
a good way to close the loop on the current year, it strengthens
the sense of teamwork and leads to a higher level of customer
care. Once your people connect the dots, there will be less
wasted effort, improved focus and morale, and you just might
create the level of customer service that truly sets your organization apart from the crowd. In other words, a financial institution where people want to bank, work and invest.

Working with
community banks

throughout the upper Midwest
• Participation loans (commercial, agricultural, construction,
operating lines and term loans)
• Bank stock & ownership loans
• Bank building financing
• Business & personal loans for bankers
• Multi-family long-term permanent financing
Call us for quick response, competitive rates and
flexible underwriting.
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