Community Bankers of Iowa Monthly Banker Update June 2014 | Page 19

Up, Up and Away! Be a “Superhero” Leader Written by Frank Accurso, Vice President of Business Development - Merit Resources “Look...up in the sky...it’s a bird...it’s a plane...it’s......the boss???” A recent article was posted on Inc.com, written by entitled “Be the Hero Your Employees Need (Captain America Style)”. The key message for leaders is that Captain America immediately and effortlessly establishes himself as the leader of every group in which he’s involved. Leaders in community banks need to develop the same type of qualities as superheroes have, so they can face adversity and tackle any challenges that face his or her company and employees. No, that doesn’t mean having Herculean-like strength, infrared vision, or be able to leap a tall building in a single bound. Here are three qualities of what a “superhero” leader should have and why these qualities are important in my opinion: 1. He/She has a moral center Captain America’s sense of right and wrong is a personality trait, rather than something he’s striving to achieve. blend into the woodwork, and always generous with his praise of the team. In business, I am not aware of a single endeavor that deserves individual accolades, meaning that no other person contributed to the success of the outcome. Often, it is the leader’s role to speak on behalf of the team; and always, it is wise to bring praise to those who contributed to the outcome, while deflecting individual glory. By establishing themselves as “superheroes” for their companies, leaders earn the respect and trust of their employees, and in turn, employees show their appreciation and loyalty to their employer through increased productivity, creativity, and exuding the same qualities that their leader show every day. Frank Accurso is the Vice President of Business Development for Merit Resources in Des Moines. He can be reached via email at [email protected]. Other people, even those who are far smarter and stronger, are drawn to trust Captain America and to follow his leadership because, by doing so, they feel more certain that they’ll be doing the right thing, too. I agree with the author’s perspective. As I relate this to a business situation, it doesn’t take long for employees to figure out a leader that may not have their best interest at heart, and as important, their client’s best interest at heart. No matter how strong of a personality you have, or how good of a leader you think you may be, you will lose your team if you lose your sense of right from wrong. 2. He/She stands for something Ever since his creation as a comic book character in the 1940s, Captain America has been written as a person who embodies what’s best about the United States, traits such as individualism, justice, and fairness In my experience, great leaders are the same way. They don’t just post a mission statement; they embody the meaning of the words, and expect their employees to do the same. For example, a company that says it “puts the client first”, must have all hands on deck to do just that. That may mean leaving some non-core essentials to others, to make room for the customer. 3. He/She shuns the limelight For a famous guy who wears a costume that’s immediately recognizable, Captain America is surprisingly modest. You never see him doing a victory dance or spiking the ball at the end of a winning play. Rather, he seeks to be anonymous, CBI BANKER UPDATE | JUNE 2014 19