Commercial Investment Real Estate March/April 2019 | Page 32

But there are ways to reduce risks. Any job will have its share of difficulties. Not all of them will be foreseeable, and many will be unpreventable. While full-scale litigation is not inevitable, some of the most expensive cases have started with a small problem that escalated due to mismanagement. A variety of factors can cause a job to break down. The most common are contractors being overextended, inade- quate job administration by architects, and poorly organized owners. An owner can’t do much about the contractor or architectural issues beyond ordinary due diligence at the time of hiring. However, even the most diligent of processes ultimately cannot prevent breakdowns by the contractor (including related subcontractors) or by the architects and engineers. But you can prepare and be suitably organized. Identifying the Problem The first step is understanding the source of your prob- lem. The truth is, an overextended contractor or a major subcontractor can derail a project. Overextension of con- tractors is not tied to how many projects they currently are working; it is a function of cash flow. Contractors and their subs typically are thinly capitalized. A simple adverse change in materials pricing can be fatal to a subcontractor operating at 5 to 10 percent margins. How you handle the problem will depend on the specifics of the situation. But, as a rule of thumb, structural inflex- ibility is not favorable. Risks usually are passed down the food chain because the party with the most leverage can pass the risks of adverse circumstances to the party with less. But there’s a problem: The party that ends up bearing the burden is often the one that can least afford it. For example, say there is a price change in materials that would be inconvenient for the owner. It can be the death knell to the drywall subcontractor. This mushrooms into a major problem for the owner if the sub fails and the gen- eral must find a replacement, which always costs more and tends to cause delays. Each, in turn, can put the general under stress. If the general fails, then the owner must find Whether you build subdivisions, luxury high-rises, or shopping centers, your two most impactful tools are the contract forms at your disposal and your sales force. 30 March | April 2019 a replacement, resulting in higher costs and likely more delays. For many owners, delays in completion translate into lost revenue from tenants. In most cases like this, the general contractors and their subs bear the risk of material price changes. Struc- tural inflexibility by the owner on that point could cause a domino effect of failures. To steadfastly maintain pric- ing, per the contracts, the sub is bound by its bid and must bear the costs. But that bid does not bind any replacement. Likewise, the general is stuck with its bid even if it replaces a sub at a higher price. But again, any replacement is not. What started as a minor price issue has ballooned into a significant cost to the owner. Having surety bonds at one tier or another may provide some cover. On the other hand, the owner may just wind up litigating with a well-funded surety instead. Then consider project administration — a task most design professionals offer as part of their services. Use them. In one example, litigation resulted over a simple structure — so simple that it didn’t require design professionals in an oversight role. To save on costs, the owner nixed them. A year or so after the building was completed, cracks devel- oped. The design professional would have discovered the error (no rebar in the block walls) by simply looking down into the cells. The cost of remediation was almost equal to the cost of building. Litigation costs over who was respon- sible were even more. So much for the owner saving himself money by not having monthly site visits by the architect. Owners should not hand out money happily to any and all contractors and designers. The point is to look at each situation as what it is. There is a huge difference between a sudden adverse market change and a sub that is simply not doing its job in a timely manner. Likewise, most jobs do not require daily oversight; monthly reviews may do. The goal is to avoid decisions based on stubbornness or to save a marginal sum (“marginal” being measured by the overall cost of the job). Avoiding Disaster Whether you build subdivisions, luxury high-rises, or shopping centers, your two most impactful tools are the contract forms at your disposal and your sales force. The first may seem obvious, the second not so much. But either can turn a small inconvenience into a mega-disaster on your project. Some owners have a standard contract they use with every contractor on every project, while others are happy to use whatever their architect pulls off the shelf. While both approaches are understandable — and in many instances perfectly fine — both can lead to trouble. Developing a new contract unique to each project also can lead to woe. It is safer to use the American Institute of Architects form that is most suitable under the particular circumstances of COMMERCIAL INVESTMENT REAL ESTATE