Commercial Investment Real Estate March/April 2018 | Page 34

This dilemma prompts two points of resolution for the owner. 1. How to limit the occupancy; and 2. Upon request of a tenant to be permitted more occu- pants, whether to allow it. If the provision is included, how does an owner estab- lish sufficient extra rent to compensate for the higher costs? Limiting occupancy can be accomplished through including appropriate lease language. In those circumstances where the landlord is amenable to allowing more occupants, devis- ing an acceptable added rent charge is the challenge. Devising Solutions Research shows that only a few U.S. landlords have occupancy caps, and none have calculated compensatory schemes or default language in their leases for extra ten- ants occupying a suite. How is this trend of more occupants in the same space affecting owners’ costs? What equitable solution exists for both landlords and tenants? While a lease negotiation often includes a major deal point relating to parking stalls per 1,000 rsf, only in a few cases does a landlord address maximizing the headcount within a suite to about five or six per 1,000 rsf. As a result, a tenant can squeeze in as many employees as possible, provided proper fire department guidelines are met. If the lease allows it, the building owners are forced to accept the situation. Furthermore, the landlord must figure out how to keep the space cool enough in the summer and the bathrooms clean and stocked, as well as reduce the wear and tear in the common areas. This is costly and detrimental to the rest of the building’s systems and other tenants. In the rare lease where a headcount cap is specified, a viola- tion of such cap is treated like any other breach of the lease terms. Attaching a monetary penalty to such violation pres- ents legal issues. Even if it is structured as a liquidated dam- ages provision, this clause may not be suitable. The owner may not want more occupants to alter the professional envi- ronment of the property, even if the tenant pays more rent. 32 March | April 2018 Quantifying Costs A spreadsheet of the building’s size, operating expenses, and total occupancy can analyze a building’s operating costs and help to determine a cost relating to each additional occupant. Start with an assumption of five people per 1,000 rsf for a hypothetical 200,000 rsf Class A office building in Orange County, California. Look at three perspectives of operating costs through which to filter the results. Method 1 views gross expenses from the landlord’s perspective. Method 2 considers variable expenses per the owner. Method 3 evaluates the rent from the tenant’s perspective. Method 1 encompasses all the costs of operating the building and providing rental space to the market. This calculation takes all the common area maintenance operat- ing costs and calculates the amount to operate the building fully leased with five people per 1,000 rsf occupying the building. In this example, this yields a cost per person per month; at $10 psf per year in total CAM, the cost per person is about $.016 psf per month. Method 2 analyzes the landlord’s variable expenses for occupancy. For example, landscaping costs remain static whether the building is empty or full, while janitorial expenses increase proportionally with the number of tenants. In the example by netting out the fixed costs, the variable costs reflect one person consuming only $.0043 psf per month. Method 3 looks at costs per employee through the tenant’s eyes by calculating the monthly rent and dividing it by the number of employees. For instance, a tenant with 10,000 rsf at $2 psf could be allowed a maximum of 50 people per 1,000 rsf as specified in the lease. The cost is $400 per month per person, equaling $.04 psf per month per person. By averaging the results of these three methods with a 20 percent mark up to cover ownership return on invest- ment, debt service costs, and reduced useful life of HVAC and elevators, the average was $.024 psf per month for each person in the building. The assumption is five individuals per 1,000 rsf in a fully occupied building. This average of $.024 psf per month represents about 50 percent of what the tenant is paying for COMMERCIAL INVESTMENT REAL ESTATE Excessive people in a suite or on a floor changes the cul- ture and tone of the building. Often, tenants that employ six to 12 people per 1,000 rsf are hiring from a different labor market. This affects the Class A feel that the other companies in the building are paying for, thus jeopardizing future lease renewals. While multifamily rental agreements address how to handle additional occupants in an apartment, office leases usually have not addressed this problem. All this raises the question: How can building owners be compensated fairly for excessive body count in their office spaces?