Commercial Investment Real Estate March/April 2017 | Page 16

FINANCING FOCUS Theft Alert Devise ways to foil scam artists using wire transfer ploys. housands of dollars are electronically exchanged in commercial real estate closings without any hesitation from the brokers, buyers, or banks every day. But how secure is the money during these wire transfers? Hackers send out emails posing as agents and ask for money to be wired. This common scam is completed when a hacker manages to access buyers’ email addresses or the accounts of other participants in real estate transactions. They then send fake emails asking buyers to wire money to an account overseas — where wired funds will disappear forever. To prevent wire transfer scams from disrupting these transactions, commercial real estate companies can take the following steps. T Launch Preventive Measures Educate employees. Firms’ employees must remember to never feel rushed to give out confidential information. Many scam art- ists will speed up the process, so that they accomplish what they need quickly without any background check. 14 March | April 2017 Company leaders should always communicate these warning signs of wire transfer scams to employees by making IT policies and procedures readily available and visible. Consider posting these policies on the company’s intranet page, as well as promot- ing Cyber Awareness Month every October as a time to raise awareness of the typical scams targeting companies. All employees should confirm wire transfer requests by phone using the executive’s phone number listed in the corporate directory rather than one included in the signature of a suspicious email. Typically, scammers include phone numbers in an email sig- nature and will staff that phone number anticipating that an employee will call to confirm the request by phone. Confirmation and authentication of the individual requesting money can thwart these criminal attempts. Businesses should implement a phishing filter for email sys- tems, which will help eliminate some of the fraudulent messages that may be targeting a firm’s employees. Additionally, businesses must provide a way for associates to report any suspicious emails to the IT Department. This will COMMERCIAL INVESTMENT REAL ESTATE by Greg Cryan