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The state leaders ’ actions led COMMERCE Magazine to delve into the use of AI in the private sector . Managing partners and technology officers at law firms across the state spoke to us about how their firms are treating AI . Here is what we learned .
Connell Foley LLP Timothy E . Corriston Managing Partner
While we ’ re excited by AI ’ s potential to increase efficiency , we ’ re acutely aware that it is still fallible , sometimes even citing cases in legal briefs that don ’ t exist . Therefore , certain guardrails should be in place before full deployment of the platform to avoid legal and ethical implications involving confidentiality of client communications , data security and privacy , bias , transparency , malware deployment and IP / copyright issues .
Currently , the firm has a policy in place prohibiting the use of AI based software and generative AI technology such as ChatGPT to perform legal services until we fully evaluate risk and benefits and prepare for the responsible implementation of the new technology . The firm actively participates in ABA ( American Bar Association ) and
NJSBA ( NJ State Bar Association ) AI programming and serves in leadership on AI task forces .
To further embrace technical evolution , an AI Leadership Group , comprised of firm cybersecurity , industry and technical leaders is also being formed , to help educate and guide the firm and clients in this rapidly developing area . In the meantime , we will continue to evaluate proper ways to use AI through employee training and usage policies based upon risk rating .
McCarter & English , LLP Nabil Mughal Chief Information & Innovation Officer
“ We recognize the enormous potential of AI for the law firm and our clients and are currently testing various Generative Platforms , as well as Robotic Process Automation ( RPA ) software . Our current use cases are designed to increase internal administrative efficiencies , which we hope will make working with the law firm an even better experience for our clients . We are mindful of the developing AI technologies , and the use of those technologies consistent with our professional and ethical responsibilities to out clients , the courts and other professionals .”
Nachman , Phulwani , Zimovcak ( NPZ ) Law Group , P . C . David Nachman Managing Attorney
AI plays an important role in our client interactions . We leverage AI-driven Q / A platforms for efficient , transparent communication , providing tailored advice and solutions promptly . AI technology enables us to promptly address client inquiries , fostering a deeper connection and understanding .
AI is invaluable in streamlining tasks for our Immigration Specialists , particularly in crafting support letters and RFE responses . AI ensures accuracy and compliance , freeing-up time for more intricate tasks , thereby significantly impacting case outcomes positively in the fastpaced “ immigration space ”.
On the marketing front , AI-driven tools analyze market trends and client needs , aiding us in refining our services and outreach . This proactive , data-driven approach allows us to adapt to the diverse and evolving needs of our clientele . AI also facilitates seamless email communication , ensuring swift responses and continuous dialogue with our clients . This integrative approach saves significant time , enabling judicious resource allocation and a focus on exceptional service delivery .
In conclusion , AI has been instrumental in elevating NPZ Law Group ’ s services , offering unparalleled assistance in a dynamic immigration landscape . We remain excited about exploring further innovative AI applications for the benefit of our clients '.
Sills Cummis & Gross P . C . Max Crane Managing Partner
The partnership of Law and AI wil serve the legal profession and open up the benefits of AI .
Photo : Getty Images / iStockphoto / PhonlamaiPhoto
Artificial intelligence is being used by law firms in a variety of ways to better serve clients . These can range from performing research to assisting with document review to automating repetitive tasks for improved efficiency , among many others . Sills Cummis uses AI on a frequent basis to better serve clients since many software programs used by its lawyers include AI components , such as Westlaw and LexisNexis . As with any computer-generated research , oversight is always needed with any AI use and is especially critical if the AI being used is open source .
AI use in the practice of law is still being looked at in a variety of ways . In fact , in September 2023 , the New Jersey Supreme Court formed a Committee on Artificial Intelligence and the Courts , which will engage in a comprehensive review of the many issues AI presents for the courts . In all events , AI , in all of its forms , will likely continue to be a useful tool , but only one of many , to improve the delivery of top-notch client service .
18 COMMERCE www . commercemagnj . com