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Continued From Page 10 flexibility to work from home . We also need to invest in technology to enable us to do more with less people .
BANKING
Investors Bank Kevin Cummings , Chairman and CEO
Banks are hiring bilingual employees to meet the needs of their local communities .
Photo : Getty Images / iStockphoto / \ SDI Productions
As a bank , we will continue to digitize operations and provide our customers with choices to easily and securely bank with us , remotely or in person . As the economy recovers , and with some uncertainty still ahead , our teams will stay nimble and be ready to pivot . We ’ re assisting our business clients as they get ready for what ’ s next in 2022 . Attracting and retaining talent remains crucial to the bank ’ s ongoing success .
Kearny Bank Craig Montanaro , President and CEO
In 2022 , we plan to expand our digital offerings with the launch of Glia , an AI-based digital customer service platform designed to improve the client experience as well as Z-escrow , a digital technology that provides automated escrow accounting for businesses and municipalities . And in the coming years , we see banks emulating technology companies as digital is clearly here to stay .
Lakeland Bank Thomas Shara , President and CEO
While digital transformation will remain a primary trend for us , as well as the industry , issues such as rising inflation , supply chain disruptions and staffing shortages will dominate the news in 2022 . These challenges will continue to drive operating costs higher and may even play a role in consolidation activity across all industries , including the financial sector .
M & T Bank Tom Comiskey , Regional President for New Jersey
At M & T , we ’ re building a culturally fluent bank by creating culturally meaningful interactions and experiences for our customers . The continued integration of bilingual employees into New Jersey Multicultural Banking Centers , financial education training and online appointments in multiple languages are just a few ways we ’ re meeting the evolving banking needs of our local customers and helping them generate community wealth .
Peapack-Gladstone Bank Doug Kennedy , President and CEO
The economic climate is guaranteed to present challenges in 2022 . Supply chain issues and the ability to attract and retain quality staffing will continue . Technology will remain a disruptor to typical business practices . Cyberattacks will remain a constant threat to all
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Employee Retention Credit is ending early , and the changes could impact your business .
We ’ re here to help .
Contact John Blake , CPA , at ( 609 ) 337-1973 .
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