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Continued From Page 18 leading to significant depression and compromised mobility issues because they couldn ’ t go for walks or socialize with family and friends . Many patients couldn ’ t get rides to the office from family or friends due to social distancing . A FaceTime call or video conference enabled me to not only manage chronic illness and medication refills but to provide social support for the heightened anxiety and panic that existed , which was instrumental in the physician-patient bonding experience and maintaining my patients ’ physical and mental wellbeing . Telemedicine also enabled quarantined family members to participate in calls and provide much-needed support . Through telemedicine , I was able to observe my patients in their home , their use of fine motor skills and identifying any barrier that could potentially result in a fall . In a sense , I conducted a home visit — an experience
Getty Images / iStockphoto you don ’ t get during an office visit . For this aspect of care , telemedicine will truly be a benefit in caring for my patients moving forward .
Trinitas Regional Medical Center By Mai Kaga , M . D , Board-Certified , Internal Medicine and Aesthetics
As I initiated the tele-visit with my patient , there was no mild roar of a hectic waiting room ; there was no front office staff lingering with a flu shot or blood pressure cuff ; there was no stepping out of the room to put on a gown . There was just the patient and me . As I delivered the news , I could see and hear the information processing in her silence — a new diagnosis of breast cancer , found on a routine mammogram . I listened as she caught her breath and tears fell , so I waited and then , together , we made plans . There was no medical assistant providing a referral or sifting through paperwork and insurance cards . Telemedicine gives doctors the ability to focus on direct communication with our patients when they need us the most . We scheduled her surgery and she found remission . Now , I take pleasure in hearing her smile through the phone , and I see relief on her face . This is the future of medicine , and we are living it right now .
Valley Medical Group By David M . Strassberg , M . D ., Chair , Primary Care Services
Telemedicine is not new , but the services really gained traction among both patients and providers as a result of the COVID‐19 outbreak and the social distancing measures put into place to mitigate the spread of the virus . Telemedicine allows providers to assess patients who have difficulty coming to an office , either because of lack of transportation , childcare issues , illness , after-hours needs or simply convenience . By conducting “ virtual visits ” with their provider over the Internet , patients can remain home but still receive the monitoring , guidance and prescriptions required to maintain good health . As a result , telemedicine expands our capacity to treat patients . Valley ’ s telehealth program currently provides access to many specialties , including primary care , cardiology , oncology , bariatric surgery and pediatric subspecialties . We also offer virtual urgent care services that are ideal for issues serious enough to be seen today , but not so acute that an emergency room visit would be required . Our urgent care platform can assist with conditions such as bronchitis , sore throat , pink eye , persistent headache , anxiety and urinary tract infections .
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