B. To use indirect quotations when the quotation contains a particularly compelling combination of words.
C. To raise the credibility of your report by carefully dealing with cause-effect statements.
D. To provide citations to indicate the information you have drawn from other sources.
7. Which of the following demonstrates originality in thought when using secondary research
to develop reports? A. Citing all your research sources B. Generating your own conclusions and recommendations C. Using the most current documentation guidelines D. Adopting a methodical and skeptical approach to decision making 8. Which of the following is true of persuasive messages? A. The vast majority of business messages are persuasivemessages B. Persuasive messages do not need any prior planning
C. Persuasive messages are very similar to messages that express appreciation
D. Persuasive messages require a message structure that reduces resistance
9. Which of the following is the first step in the planning process for writing persuasive messages?
A. Conducting the FAIR test for the message