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D. Moral, ethical, and fair
10.Which of the following is a reason why audience analysis for
routine messages generally
does not require much time?
A. Routine messages are not important.
B. Typically, the top management comprises the audience of the
routine messages.
C. Most routine messages do not contain much content.
D. The audience is likely to respond positively to routine messages.
11.In the case of a routine message, the number of words in a primary
message:
A. should not exceed ten
B. should not exceed five
C. should be between fifteen and twenty
D. should be between twenty and thirty
12.Which of the following stages of developing routine messages
involves proofreading?
A. Drafting
B. Analyzing
C. Reviewing
D. Planning
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