Colts Gameday Newsletter 7 Dec 3rd Indianapolis_digital | Page 10

game details + entertainment
bags. Fans are allowed to carry a clear bag
up to 12”x6”x12” or a small hand clutch no
larger than 4”x 6.5”.
Any medically necessary items must be pre-
approved by the Jaguars. Please call (904)
633-2000 (option 1) or myExperience@
jaguars.com to be considered for approval.
All items will be subject to proper inspection
at entry gate.
For more information on the Jaguars bag
policy, please visit www.jaguars.com/
allclear.
PROHIBITED ITEMS
Don’t get turned away at the stadium
gates. Before arriving on Sunday, make
sure to review our full prohibited items
list
at
www.jaguars.com/fanguide.
Prohibited item reminders:
• All bags with the exception of a small
hand-sized clutch (4.5” x 6.5”) or clear
bag no larger than 12” x 6” x 12”
• Banners or signs larger than 3 feet by
2 feet
• Cameras with detachable lenses or lenses
longer than six inches
• Coolers or containers, including
cans, cups (except 2017 souvenir
cup purchased in-stadium), bottles
(including misting fans) and beverages
from outside the stadium
GUEST SERVICES
Need assistance on game day? The guest
services team is here to help.
To ask a question or seek assistance with a
problem or issue:
• Locate your nearest usher, security guard,
police offi cer or guest services team member.
• Visit any of the guest services booths
located on the main concourse outside
sections 223, 244 and 202; in the upper
concourses outside sections 410 and 436;
and in the US Assure Clubs on the ground
level and immediately outside of the
elevator on the lower and upper levels.
• Text “ASSIST” followed by the location
and a brief description of the issue to
58154. Texting is also available in the
parking lots beginning two hours prior
to kickoff and one hour post-game.
Looking to provide feedback regarding
your game experience?
If you have a question or concern and would
like to provide feedback following the game,
you may do so in any of the following three
ways:
• Pick up a guest comment card from
any guest services booth and mail it
to Jacksonville Jaguars, ATTN: Guest
Services, One EverBank Field Drive,
Jacksonville, FL 32202
• Call the Jaguars ticket offi ce at (904)
633-2000 (option ‘1’) Monday through
Friday from 9 a.m. to 5 p.m.
• Visit jaguars.com/myexperience and
click on the “general feedback” link
If you plan on purchasing an alcoholic
beverage at the game, please make sure
you have your proof of age identifi cation
with you. In accordance with the NFL’s Best
Practices for Fan Conduct, age identifi cation
must be presented by everyone purchasing
an alcoholic beverage.
ALCOHOL POLICY REMINDERS
For the safety of all guests, Delaware North
has implemented the following alcohol
service policy at EverBank Field:
• Vertical drivers licenses from any state
will NOT be accepted as a valid for of ID
• Valid vertical military ID cards will be
accepted
• All persons who order alcohol will have their
ID checked each time they order alcohol