Collin County Living Well Magazine May/June 2017 | Page 41
W
A Hospital of
Excellence
alnut Hill Medical Center
was recently recognized
with a Certificate of Excel-
lence by HealthStream, Inc. which is
recognition for attaining an overall
rating score for Hospital Emergency
Department Patient Satisfaction at
the 98 th percentile from October
through December 2016.
Walnut Hill Medical Center opened
its doors on April 2 nd , 2014 and
partnered with HealthStream three
months later in order to provide
patients with the high quality care
and customer service they deserve.
In 2015, Walnut Hill Medical Cen-
ter was the only hospital in Texas
to receive an Excellence through In-
sight award for “Overall Emergency
Department Patient Experience” for
medium sized hospitals by Health-
Stream.
“Our hospital was designed to be a
place where individuals could receive
advanced medicine with personalized,
compassionate care,” said Cory Coun-
tryman, CEO of Walnut Hill Medical
Center. “I am proud of Walnut Hill Medi-
cal Center for receiving this esteemed
honor from HealthStream. Our vow is to
do everything we can to ensure that each
patient’s experience meets or exceeds
their expectations. This honor proves that
we’re living up to our promise.”
About HealthStream
Based out of Nashville, Tennessee,
HealthStream is dedicated to improv-
ing patient outcomes through the de-
velopment of healthcare organiza-
tions’ greatest asset: their people.
Our unified suite is contracted by, col-
lectively, over 4.4 million healthcare
employees in the United States for
workforce development, training and
learning management, talent manage-
ment, credentialing, privileging, pro-
vider enrollment, performance assess-
ment, and managing simulation-based
education programs. Our research
solutions provide valuable insight to
healthcare providers to meet HCAHPS
requirements, improved the patient ex-
perience, engage their workforce, and
enhance physician alignment.
About Walnut Hill
Medical Center
Walnut Hill Medical Center is a 100-
bed, acute-care hospital for adults
who seek uncompromising patient
care from renowned physicians and
a compassionate staff. Located in the
heart of Dallas, we are the hospital
that pledges to create superior out-
comes and an unsurpassed patient
experience as well as an enriching en-
vironment for team members.
For more information about Walnut Hill Medical Center,
visit www.walnuthillmc.com.
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