Collin County Living Well Magazine May/June 2017 | Page 41

W A Hospital of Excellence alnut Hill Medical Center was recently recognized with a Certificate of Excel- lence by HealthStream, Inc. which is recognition for attaining an overall rating score for Hospital Emergency Department Patient Satisfaction at the 98 th percentile from October through December 2016. Walnut Hill Medical Center opened its doors on April 2 nd , 2014 and partnered with HealthStream three months later in order to provide patients with the high quality care and customer service they deserve. In 2015, Walnut Hill Medical Cen- ter was the only hospital in Texas to receive an Excellence through In- sight award for “Overall Emergency Department Patient Experience” for medium sized hospitals by Health- Stream. “Our hospital was designed to be a place where individuals could receive advanced medicine with personalized, compassionate care,” said Cory Coun- tryman, CEO of Walnut Hill Medical Center. “I am proud of Walnut Hill Medi- cal Center for receiving this esteemed honor from HealthStream. Our vow is to do everything we can to ensure that each patient’s experience meets or exceeds their expectations. This honor proves that we’re living up to our promise.” About HealthStream Based out of Nashville, Tennessee, HealthStream is dedicated to improv- ing patient outcomes through the de- velopment of healthcare organiza- tions’ greatest asset: their people. Our unified suite is contracted by, col- lectively, over 4.4 million healthcare employees in the United States for workforce development, training and learning management, talent manage- ment, credentialing, privileging, pro- vider enrollment, performance assess- ment, and managing simulation-based education programs. Our research solutions provide valuable insight to healthcare providers to meet HCAHPS requirements, improved the patient ex- perience, engage their workforce, and enhance physician alignment. About Walnut Hill Medical Center Walnut Hill Medical Center is a 100- bed, acute-care hospital for adults who seek uncompromising patient care from renowned physicians and a compassionate staff. Located in the heart of Dallas, we are the hospital that pledges to create superior out- comes and an unsurpassed patient experience as well as an enriching en- vironment for team members. For more information about Walnut Hill Medical Center, visit www.walnuthillmc.com. COLLIN COUNTY Living Well Magazine | MAY/JUNE 2017 39