Collin County Living Well Magazine March/April 2016 | Page 30

If Only Healthcare
Could Be Run like a Chic-fil-A
By Tina Withrow

I

have to admit. I am crazy about Chic-fil-A. The moment
my eyes open, I start salivating for my daily dose of
chicken mini’s or chicken biscuit and a DDP (that’s diet
Dr. Pepper thank you very much!!!). I try to talk myself
out of going there, but the little voice in my head says,
“It’s chicken. It’s okay…You know you want it. You deserve
it!!” I have even eaten breakfast and dinner there, all in the
same day! I have often told the staff, “Please, if my family
is with me, act like you don’t even know me.”

rears its ugly head from time to time and has to rely on the
services at this facility. He has served over 20 years in the
military and cannot get medical insurance outside of what
they provide. He is trying his best to survive his cancer
until his Medicare benefits start in July. He will then get to
choose when and where he receives treatment.
My client received bad news on this particular day. The
cancer was growing. It wasn’t the bad news that affected
me as much as it was witnessing the lack of empathy for
someone receiving bad news about his or her health. The
medical professional never made eye contact with my client, never asked how he was doing, did not explain his
blood work or the reason why treatment had to b H