college connection
LEARNING OPPORTUNITIES
COMMUNICATION
IS THE KEY TO
CLARITY
Learning Opportunities
Veterinarians have a professional obligation to
mandatorily report suspected animal abuse
or neglect. This requirement is found in the
Ontario Society for the Prevention of Cruelty
to Animals Act and reinforced in Regulation
1093 under the professional misconduct
provisions.
Learning modules and video presentations on
a variety of topics are available to be viewed
on the College website at www.cvo.org.
Recently the College met with OSPCA staff
to discuss this obligation and the supports
provided to veterinarians when they do
report. Given the ethical and emotional
burden of this task, which is acknowledged
in Council’s latest revision to its Position
Statement on Reporting Suspected Animal
Abuse or Neglect, assuring veterinarians that
they can connect with an OSPCA inspector
when they need advice is critical.
Further, we discussed that the duty to report
is not to be read in combination with section
17 (1.1) of Regulation 1093 which guides
veterinarians on how to manage abandoned
animals. Our organizations agree that each
case is different, and the roles of both a
veterinarian and an inspector are important.
Collaboration in these difficult circumstances
is important for optimum animal welfare.
Taking time to connect with our stakeholders
periodically is important to continually
improve the broader system in place to
protect and assure healthy animals.
VISIT THE WEBSITE FOR INFORMATIVE
LEARNING MODULES, VIDEOS
Ethics + Care = Quality
www.cvo.org/video
Dr. Zubin Austin, Professor and the Murray
B. Koffler Chair in Pharmacy Management at
the University of Toronto’s Leslie Dan Faculty
of Pharmacy, discusses the meaning of
“professionalism” in 2015 in this video replay
of his Members’ Forum presentation.
Dr. Austin’s presentation to Council on Quality
Assurance and competency assessment is
also available on the College website.
in understanding the requirements and
expectations surrounding informed client
consent. To date, 97 percent of veterinarians
and clinic staff that have provided their
feedback would recommend the module to a
colleague. Here are some comments:
“Great module. I think most issues with
clients relate to poor communications. More
veterinarians need to have conversations that
allow their clients to understand and make
informed decisions regarding their pets.”
“It is a useful tool, especially for education of
technicians and receptionists.”
Informed Client Consent Learning
Module
www.cvo.org/Learning-Modules
The informed Client Consent Learning Module
is a self-study tool which assists veterinarians
“Interesting and makes understanding CVO
regulations much easier than deciphering
written guideline updates.”
Check the Quality Practice section of the
website often for new opportunities to support
your continuing professional development.
College Staff
Ms. Jan Robinson - Registrar & CEO
Ms. Aneeta Bharij
Principal, Accreditation
Ms. Megan Callaway
Associate, Quality Practice
Mr. James Clark
Associate, Communications
Ms. Ashley Coles
IT Project Coordinator
Ms. Sarah Ellery
Associate, Corporate Services
Mr. Martin Fischer
Investigations & Inspections
Specialist
Ms. Sharan Ghandial
Associate, Investigations &
Resolutions
Ms. Kim Huson
Communications Specialist
Dr. Glenn Pettifer
Deputy Registrar
Ms. Anita Lovrich
Policy Specialist
Ms. Beth Ready
Executive Partner, Corporate
Services
Ms. Lindsay Mitchell
Principal, Licensure & Professional
Corporations
Ms. Rose Robinson
Principal, Investigations &
Resolutions
Dr. Susan Sabatini
Practice Advisor
Ms. Iryna Trask
Associate, Licensure & Professional
Corporations
Ms. Michelle Williams
Ambassador, Corporate Services
Accreditation Inspectors
Mr. Don Huston Mr. Brian Redpath
Summer 2015
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