College Connection Winter 2024 | Page 9

College Connection | Winter 2024

Cultivating a healthy work environment continued from page 6

and live the vision of the culture you desire … together . Keep the lines of communication open every step of the way . Effective communication is the “ necessary ” ingredient to creating healthier workplaces .

Taking it from here …

Improving workplace culture supports a thriving team , a prosperous practice , and better patient and client outcomes . With awareness , standards , accountability , positivity , and effective communication , your culture can improve . What ’ s the first step you can take ? Share this article . It ’ s a great way to “ start a conversation .”

References

1 . Yohn Company Culture Is Everyone ’ s Responsibility ( hbr . org ) 2 . Moore 2015 Exploring the Impact of Toxic Attitudes and a Toxic Environment on the Veterinary

Homewood Health Program Confidential Ontario Toll-free Line :

The Homewood Health Program is a free , confidential service to support the health , well-being and resilience of veterinarians .

Stay Well - Your health is important to your competence .

1-866-826-4440

Healthcare Team Frontiers | Exploring the Impact of Toxic Attitudes and a Toxic Environment on the Veterinary Healthcare Team ( frontiersin . org ) 3 . Law Toxic Work Environments - What You Need to Know | Pihl Law 4 . Sleek Toxic workplaces leave employees sick , scared , and looking for an exit . How to combat unhealthy conditions ( apa . org ) 5 . Dutton Toxic Work Environment | Legal Primer | Ontario ( duttonlaw . ca ) 6 . Achkar Can Employers Be Sued for a Toxic Workplace Environment ? | Achkar Law 7 . Ministry of Labour Health and Safety Guidelines Workplace Violence and Harassment : Understanding the Law 8 . Moore 2014 The role of veterinary team effectiveness in job satisfaction and burnout in companion animal veterinary clinics 9 . Rosenberg Humor in Workplace Leadership : A Systematic Search Scoping Review ( nih . gov )

ESTABLISHING A VCPR

The veterinarian-client-patient relationship ( VCPR ) supports the public ’ s access to safe , quality animal care . As the foundation of clinical veterinary medicine , the VCPR supports veterinarians in delivering effective animal care !

In establishing a VCPR , the veterinarian and the client have a conversation which includes :

• what services the client is seeking

• what services the veterinarian is willing to provide

• after-hours care provisions

• whether the client has current VCPRs with other veterinarians & what scope of service they cover

• any requirements for maintaining the VCPR

A new learning module is available to assist you with understanding how to effectively establish a VCPR . Through the module , you can further your understanding of the veterinarian ’ s role and responsibilities in establishing a VCPR , the client ’ s responsibilities , and tools for effective VCPR conversations .

The new learning module joins a video and a checklist to support veterinarian with the VCPR . Check them out ! cvo . org / VCPR

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College Connection is the official publication of the College of Veterinarians of Ontario , informing members on regulatory issues , with the expectation that members will govern themselves accordingly . College Connection is charged with the responsibility of providing comprehensive , accurate and defensible information . cvo . org 9