NEW PODCAST SHARES NEW INITIATIVES IN QUALITY ASSURANCE
Hot topics covered in learning modules 2021 ANNUAL REPORT PRESENTS OVERVIEW OF COLLEGE WORK
NEW PODCAST SHARES NEW INITIATIVES IN QUALITY ASSURANCE
In a new podcast, Dr. Kim Lambert, Associate Registrar- Quality Practice, and Dr. Patricia Alderson, Chair of the Quality Assurance Committee, discuss opportunities in quality assurance. Through the Quality Assurance Program, the College supports veterinarians in maintaining their competency and professionalism while ensuring the delivery of quality veterinary medicine.
The Quality Assurance Program assures the public that veterinarians are consistently tending to their competence, and well-equipped to adapt to the evolving nature of veterinary medicine. Specifially, the podcast shares information about the Peer Advisory Conversation and the Peer Review of Medical Records. Tune in to learn more from Dr. Lambert and Dr. Alderson about the College’ s resources which support professionalism in Ontario’ s licensed veterinarians.
AVAILABLE ONLINE
Hot topics covered in learning modules 2021 ANNUAL REPORT PRESENTS OVERVIEW OF COLLEGE WORK
According to its Annual Report, the College licensed 5,247 veterinarians and accredited 2,405 facilities last year. In investigations, the Complaints Committee reviewed 170 complaints involving 211 veterinarians. The Discipline Committee heard 14 cases involving 10 veterinarians. The practice advisory service responded to 1,822 inquiries about expectations. The report focuses on four areas:
Strengthening Right-Touch Regulation: Right-touch regulation is applying the right regulatory force to manage risk. This includes development of a diversity statement, continued commitment to a just culture approach, and exploring compassionate regulation.
Focusing on Outcomes: The College demonstrates its impact of regulation by reporting data on all College programs.
Supporting Professional Practice: The College supports professionalism by offering the Peer Advisory Conversation,
learning modules, the practice advisory service, the peer review of medical records and the Ethics Resource Hub.
Promoting Collaborative Partnerships: The College collaborated with partners on its animal welfare agenda, the shortage of veterinarians, and ambitions and tactics from the Future of Veterinary Medicine Symposium.
The 2021 Annual Report is available as a digital publication or as a PDF document.
The College offers learning modules to assist veterinarians in understanding requirements and expectations. Adapted from the Institute for Healthcare Communication( IHC) Veterinary Communication Project, learning modules are available as educational resources for veterinarians and their teams for improving communication skills on a variety of topics. For more information on the project, visit http:// healthcarecomm. org / veterinary-communication.
Building Trust with Clients
This module supports veterinarians in understanding the essential communication tools for building trust with clients.
Eye of the Beholder: Addressing Difficult Client Interactions
This module supports veterinarians in understanding factors that contribute to conflict and using communication tools to address difficult client interactions.
Elephant in the Room: Money Talk with Clients
This module supports veterinarians in effectively communicating about the costs of veterinary care and financial issues with clients.
For further information, review the Guide for a suggested self-directed learning plan to use the module series.
www. cvo. org / learning-modules
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College of Veterinarians of Ontario 2106 Gordon Street, Guelph, ON N1L 1G6 Phone:( 519) 824-5600 | Toll-free: 1-800-424-2856 Fax:( 519) 824-6497 | Toll-free fax: 1-888-662-9479 inquiries @ cvo. org |
Editor: Jan Robinson
Assistant to the Editor: Kim Huson
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College Connection is the official publication of the College of Veterinarians of Ontario, informing members on regulatory issues, with the expectation that members will govern themselves accordingly. College Connection is charged with the responsibility of providing comprehensive, accurate and defensible information. |
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