EVENTS AND EXHIBITIONS |
INCORPORATING COLD CHAIN |
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reported cases every day. By contrast, the European Union reported only 2 600 cases for the same period.
The discussion highlighted how fraud affects businesses not just financially, but reputationally, with impacts including higher insurance premiums, wasted time and operational disruptions. Techniques affecting the HVAC & R sector were explored, from falsified credit applications and phishing emails to fake change-of-banking letters, fraudulent EFTs and even attempts by former employees to transact on old accounts.
Practical examples – including forged documents with copied logos, mismatched fonts and bogus email addresses – were shown to illustrate the risks and underscore the importance of vigilance. Customers were encouraged to verify any suspicious communication directly with Metraclark and to rely on officially confirmed banking details rather than emailed instructions.
In addition to highlighting risks, Metraclark used the evening to showcase measures it has implemented to enhance security and streamline operations:
• Customer barcodes for technicians: combined with one-time password( OTP) authentication and spending limits, these ensure tighter control over who can transact on an account
• A secure remittance portal: facilitating accurate online payment allocations and transparent account management
• An e-commerce platform: offering registration, access to statements and
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proof-of-delivery documentation, with plans to introduce digital credit notes. Customers using these tools can enjoy both security and convenience, along with potential discounts
These initiatives reflect Metraclark’ s broader commitment to protecting contractors’ businesses while providing tools to simplify everyday operations.
SUPPLIER INSIGHTS: INDUSTRY KNOWLEDGE IN ACTION
The social aspect of the evening was complemented by supplier presentations, offering attendees a chance to stay informed on the latest technologies and innovations across the HVAC & R sector. Representatives from Sinclair, A-Gas, Copeland, Maksal, Fuchs, ebm-papst, Danfoss, Rothenberger and Carrier shared updates that balanced technical insights with practical advice. Johan Jooste, Metraclark operations manager introduced each.
CARRIER ADVANCING EFFICIENCY AND RELIABILITY
Carrier’ s presentation highlighted the latest advances in Highwall, ducted and cassette systems. Innovations focused on enhancing reliability under challenging South African voltage conditions and improving ease of servicing. Contractors were shown how design refinements, improved component
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tolerances and smarter electronics
contribute to more resilient systems that maintain performance even during loadshedding events.
Commercial offerings, including larger-capacity cassette systems, were presented with a focus on energy
efficiency and installer-friendly features. Carrier also outlined its dealer network in
South Africa, designed to support quality
installations and aftersales service. The company emphasised a balance
of adaptability, efficiency and practical application, reinforcing its commitment to
the local market.
ROTHENBERGER TOOLS THAT ENHANCE TECHNICIAN PERFORMANCE
Rothenberger’ s presentation offered an
overview of its global pedigree and range of HVACR tools. From refrigerant recovery
units and battery-powered vacuum pumps to manifold sets with optional data
monitoring, Rothenberger emphasised
durability and innovation.
Notably, the company previewed a
compact manifold unit launching locally in April and demonstrated its Roleak Pro
refrigerant leak detection device. The
presentation highlighted how reliable, modern tools help technicians work
efficiently, safely and accurately in an evolving industry.
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DANFOSS’ FLEXIBLE CONTROLS AND EFFICIENT REFRIGERATION
Danfoss focused on electronic controllers, compressors and industrial refrigeration solutions. The company showcased compact controllers capable of managing multi-component systems, along with traditional single-coil setups.
On the industrial side, innovations such as fixed-model valve stations for ammonia systems were highlighted. By consolidating multiple valves and piping into a single compact component, Danfoss reduced installation size, material costs and labour requirements, demonstrating a practical approach to efficiency and system simplification.
EBM-PAPST ON MEETING NEW EFFICIENCY STANDARDS
ebm-papst discussed the recently introduced Minimum Energy Performance Standards( MEPS) for South Africa, requiring IE3 efficiency motors for threephase units from 0.75kW to 375kW. The company stressed that efficiency gains require both high-performance motors and well-engineered impellers. Their EC motors, comparable to IE5 efficiency levels, exemplify a holistic approach to energy saving and sustainability. The presentation highlighted opportunities for contractors and businesses to improve operational efficiency while complying with evolving regulations.
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