Cold Link Africa March/April 2019 | Page 38

FEATURE Ejectors on CO 2 systems are also a technology to watch, according to Hatfield. “The ejectors are great for high ambient temperatures,” explains Hadfield. “It’s vital for reducing power intake.” Not keeping up with new technology is a big challenge, explains Naidoo. Not taking quick enough action towards any incident or failure in the system could be solved by having the right monitoring tools in place to anticipate such incidents. “The digitalisation and IoT is revolutionising the way people live and work, and nowhere is that more apparent than in supermarkets around the country,” says Naidoo. “Retail owners should use the IoT in order to monitor the performance of their refrigeration equipment, so they can take immediate action should a problem arise.” Having that capability to head off potential problems is extremely important because unplanned downtime can be very costly for end users. “With the IoT, they have the knowledge to make quick repairs and prevent future errors, which means less lost revenue, less lost inventory, and ultimately helps ensure food safety.” COMMON DESIGN MISTAKES A big challenge is the fact that retailers often focus most of their energy on the trading floor, mostly because that is the part of the store they believe generates the sales with their customers, explains Smith. This 38 means plant rooms or suitable plant areas are often forgotten of and are seemingly squeezed into some location that would not have been selected had consideration been given to it from the get-go. “The planning of the store is always an issue,” agrees Hanssen. “From the plant perspective, we’re usually the last ones to know and to give input.” This can be an issue if not managed properly. The deadlines are also very tight and there is often a rush to the end. “This is not conducive to a successful, well-installed, and well-commissioned project.” “The store design is the most important thing I see that’s going wrong,” says Breckle. Retail psychology is always changing and the stores don’t always keep up and understand the equipment that is available. “You have to keep educating the client about the technology.” You need to know things like, for example, how many cartons of milk fit onto a shelf and what is the correct size shelf to install for their needs. Optimising space is important. “Once the store layout is optimised, you can start looking at the product you’re bringing in and the economies of scale to try and bring down the cost.” “Price is always an issue,” says Hanssen. “It’s an understanding thing. A lot of retailers don’t know what they’re buying when it comes to refrigeration equipment.” It’s important to spend time with the installer INCORPORATING COLD CHAIN Supermarkets are among the greatest commercial energy consumers and it’s important that they are designed as efficient as possible. www.coldlinkafrica.co.za COLD LINK AFRICA • March/April 2019