Cold Link Africa June 2019 | Page 39

FEATURE Left: Valeo/ Transfrig Cryofridge: eco-friendly high performance cooling solution. Top: The insulated body should minimise the heat leakage through the body. areas and grows, and can contaminate the product. “Maintenance is definitely very important when it comes to any mechanical devices, however for cooling units it becomes highly imperative,” says Gröss. This is done for obvious reasons, like when experiencing a mechanical failure on a cooling unit the proverbial clock is against you. You either have it repaired immediately or find a suitable nearby cold room to have the product off-loaded and preserved. When it comes to the refrigeration unit itself, like any mechanical equipment, regular service and maintenance are key, says Solomon. Under most circumstances, the fridge unit runs longer hours than the truck. The units runs overnight as well as at times during the delivery cycle when the truck is off. “This emphasises that the unit needs at least the same attention as the truck when it comes to service and daily checks.” “Transport refrigeration technicians require a high level of skill and it is important to have qualified people servicing the units,” says Solomon. “Transport technicians not only need to know the refrigeration system but also be able to repair and service diesel engines as well as be competent electricians.” “Maintenance or rather proactive, preventative maintenance is as important as any effort to prevent ‘dropping’ loads or ensuring loads are delivered on time,” agrees Heyman. “Effective maintenance is an art form, with the emphasis in not taking shortcuts and doing the basics right.” Without effective preventative maintenance, unplanned downtime creeps in, and with that, additional costs embedded in ‘standby vehicles’ INCORPORATING COLD CHAIN or additional sub-contracted work (and cost) necessitated by the need to meet customer commitments and promises made. Normally during breakdowns (caused by lack of maintenance), the technicians are placed under serious pressure to try and repair or at least get the cooling unit to run again, explains Gröss. “This normally leads to shortcuts as well as dangerous bypasses just to get the unit to temporarily run again. This, in its entirety, is not a bad thing, but where the issues arise is the fact that no one goes back to fix the ‘temporary fix’ and so the overall health and wellbeing of the machine diminishes over time and either starts a chain reaction of problems or becomes dangerous to operate.” “Companies and organisations who are able to manage an effective maintenance regime also positively affect the ability to plan operations and ultimately improve the overall quality of life of all employees involved,” says Heyman. “At the moment in South Africa, I would say that maintenance is not being done to its full potential,” says Gröss. This is mainly due to the shrinking maintenance budgets of companies to keep them on the road, and not adhering to the proper maintenance and service schedules. Lack of training for technicians is also a major contributing factor in not having the units serviced correctly. In South Africa, the extent to which effective maintenance is being done varies significantly, and often varies in direct proportion to the size of the fleet involved, which should come as no surprise, says Heyman. However, it’s still a rather common problem that workshops and technical staff struggle to gain access to vehicles due to the on-going pressure to generate sales, preventing operations from making vehicles available when due for service. On the upside, there are examples of leading companies where the need for preventative maintenance is understood and valued at the highest COLD LINK AFRICA • June 2019 level of management and supported by experienced experts in the field of maintenance. “These companies have shown that is possible to implement a robust maintenance regime and in turn achieve superior vehicle reliability and vehicle up-time, which sets them apart from their competitors in the long run,” says Heyman. It’s not just essential to do maintenance, but to also ensure it’s done right. “It is important to use a reputable repairer to insure the work is done to a high standard,” advises Holcroft. A WORD OF ADVICE The stakeholders share some advice from their experience on things to look out for when purchasing a refrigerated truck body, trailer, or refrigerated unit. “Firstly, I would say the transporter needs to know their product, their delivery routes, as well as their delivery schedules,” Gröss advises. This will all contribute to which type of body and cooling unit he will need. Most people just buy on face www.coldlinkafrica.co.za 39