EVENTS AND EXHIBITIONS
INCORPORATING COLD CHAIN
SACSC research conference
delivers valuable insights
The South African Council of Shopping Centres’ (SACSC) Annual Research Conference
celebrated its eighth anniversary recently with more than 270 delegates representing the
country’s most respected companies and brands, in attendance.
further suggested that landlords need to
important aspects of the South African consider re-strategising in order for tenants
retail and shopping centre landscape to capitalise on the stronger economy.
and also touched on our international Malala added that he had a positive
counterparts and how that affects the outlook on consumer spend, saying that
local markets. The future of retail, the South we need to shop more to strengthen the
African economy and consumer, as well economy. “Ramaphosa brought about a
as the evolution of retail in a digital age, sense of consumer confidence. I am glad to
were some of the key aspects touched on see growth and for us to continue to grow,
at this year’s conference.
Sesfikile Capital’s Kundayi Munzara
joined political commentator Justice Malala
in a panel discussion unpacking the current
state of the South African economy. Both
agree that the rand has strengthened in the
past few months following the leadership
changes in the country. According to
Munzara, this will increase consumer spend
in the next few months, which may yield
better results than last year. Munzara
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my advice is to keep calm and carry on
shopping,” he added.
Steven Burnstone, CEO and head
of analytics for Eighty20 Consulting,
highlighted the importance of loyalty
programmes in retail. Burnstone also added
T
his year’s speakers highlighted many
that standing out and being attractive to
consumers is not impossible — all it takes is
an understanding of your customers and
partnering with the right brands. “The way
businesses communicate to customers is
Steven Burnstone, CEO and head of analytics of Eighty20 Consulting, spoke on the loyalty,
personalisation, and understanding of customer behaviour changes.
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