EVENTS AND EXHIBITIONS
INCORPORATING COLD CHAIN
reassurance for all the guests
that they are receiving genuine
quality products. Refco’s
extensive range of products
includes professional tools
and components, not only for
household appliances, but also
for the automotive industry and
commercial air conditioning and
refrigeration.
Brand new products, such as the
wireless temperature and pressure
(TAP) set, as well as the popular
condensate pumps, attracted a
great deal of interest.
The absolute highlight of the
celebration was the gala dinner,
which was held in a very special
location in Lucerne. At the world-
famous Hotel Schweizerhof, the
more than 100 customers, together
with 70 Refco employees, enjoyed
the entertainment with their
partners. Ulrich took this opportunity
to reveal the company’s future
plans. “We plan to not only
maintain the high level of quality
for the products, but also to offer
the services that are expected and
of great importance for a good
customer relationship,” he said.
Plans also include a focus on
technical and administrative
support, both locally and at
the head office. To support the
intended future growth in new
markets, an increase in resources,
mainly on senior management level,
is also envisaged.
“All in all, Refco is ready for
future challenges,” said Ulrich.
“Together with a highly motivated
team of business partners,
customers, and employees, we
plan to build successful and long-
lasting relationships.”
SA VISITORS
Refco is locally distributed by AC&R
Components in Cape Town. As
such, Trevor and Gregory Dyer of
AC&R also travelled to Switzerland
for the festivities. Refco and AC&R
Components have a history dating
back 30 years. It was Bruno Mock,
the original owner of Refco, who
Customers also had the opportunity to visit the various manufacturing facilities to see for themselves where
and how the many different products are produced.
Gregory Dyer (left) of AC&R Components in South Africa was one of the guests to the factory and celebrations.
The gala dinner took place at the world-famous Hotel Schweizerhof
in Switzerland, where guests and employees had no shortage of
entertainment.
40
encouraged and helped finance the start-up of the
local company.
“30 years later, we are still proud to be
associated with a manufacturer and supplier of
top-quality products, who realise the importance of
customer service and care,” says Trevor Dyer. “As
we have come to expect from them, Refco never
www.coldlinkafrica.co.za
does anything in half measure. From the moment
we touched down at Zürich Airport, we were fêted
with hospitality of the highest standard. The tour of
the factory left one envious at the standard one can
only try to emulate,” says Trevor Dyer.
“Well done, Refco, and may you go from
strength to strength.” CLA
COLD LINK AFRICA • January | February 2018