M-O-O-OVER!
My Opinion Only Over... KFC!
My husband and I decided to patron "KFC" –KENTUCKY FRIED CHICKEN, on a Friday night. Our experience was an experience to talk about. We were greeted by the manager, who was of West India decent. He seemed very nice. He spoke and taken our food order. For my first time, I ordered the Pot Pie w/1pc chicken. My husband ordered the 2pc meal. 2 pc chicken, 2 veggies, 1 biscuit and a drink. Our meal totaled out around $12.50. I thought that was reasonable for two people dining out. But there is always a “but” …. our meal was less than satisfactory. My piece of chicken was cold and burnt. Yes, burnt chicken from a fast food restaurant! My husband’s chicken was not fresh and cold but it didn’t bother him. I was not a happy camper. I approached the manager with this burnt chicken and explain to him why I didn’t want the chicken. He, of course, had a “hearing” problem I assume because he asked me to repeat it again. So I graciously said it again, much louder. Now I don’t think he was a happy camper. He paced for a minute and reluctantly grabbed a pair of tongs and removed the chicken off of my plate and THREW it in the trash! Now I felt that wasn’t an appropriate behavior in front of a customer. Now if I was to look at his behavior negatively, I would think that he felt it would have been appropriate to feed us what is now called “dog food”, since he abruptly threw the piece of meat in the trash. Isn’t that what dogs eat, food that is discarded in the trash?
I thought in the fast food industry wasted products are just as accountable as served products, to keep a tab on revenue and other expenditures. Anyway, in my opinion the manager’s actions was very offensive and this is why I’m writing about KFC.
Another incident that bothered me, earlier I told you that I ordered a pot pie. Well, I don’t know about any other American but I am one American who eats pot pie with a spoon. Not a fork. I approached the counter where no one was manning and stood there waiting anxiously because my food was getting cold. I looked around for the little arrogant manager but he was not around either. Two to three minutes passed and out of the side door came the manager with a slice of pizza in his mouth, walking by. He saw me but of course he kept on walking for he didn’t want to approach me with pizza sauce on his face. He sent out a worker to help me. I then asked for a spoon. Now why was I told that KFC stop ordering spoons and I would have to eat my pot pie with a fork? Well stop the presses!! “KFC does not carry spoons anymore”, she said. Needless to say, if I ever venture into another KFC, I will not order the pot pie! On second thought, I believe it will be a long while before I go into another KFC again! The chicken is good and all but the unsolicited service that comes with it is for the birds.
M-O-O-OVER KFC! You Aint All Dat!
GOT A SPOON?
Coffee Cups Down!