S
Wibu Professional Services Wibu Operating Services
Wibu Professional Services team also helps you put your
concept into practice, which saves you valuable time
during training and implementation. Let our experts use
their know-how and experience to quickly and cost-
effectively adjust the system to your needs. Use your
time to concentrate on your core competencies instead. The operation of CodeMeter License Central, particularly
as an online activation server in the Internet, requires
trained staff, constant monitoring, regular updates, and
a disaster recovery plan. CodeMeter License Central
is usually assigned “mission critical” or possibly even
“business critical” status.
Wibu Training Services Our Wibu Operating Services team can host CodeMeter
License Central either locally on your system or in the
secure Wibu Cloud. This saves you the trouble of setting
up CodeMeter License Central, training your staff on
how to securely use products in the Internet, installing
a monitoring system and backup strategy, and dealing
with day-to-day problems. And your IT manager can sleep
peacefully at night.
During the training phase, Wibu Training Services make
sure you quickly become familiar with the concepts of
software protection and licensing. This saves you valuable
time and provides you with the know-how to successfully
and securely integrate CodeMeter into your software
and processes. We can provide specialist training at your
company or you can attend an open house workshop at
locations near you.
E
R V
I
C
E
Wibu Support Services
Wibu Support Services provide assistance during the
utilization phase of your solution. Our team of service
technicians can be contacted via email, telephone, or a
remote connection whenever you or your users need help
with troubleshooting.
Benefits of the Wibu Cloud
Specially trained personnel
Configuration and installation management
Choice of dedicated server
Guaranteed response time
We provide three levels of support to meet any need or
budget. Support Level Free, as its name suggests, provides
free support. With Support Level Silver and Gold, you will
be allocated your own personal service technician who is
familiar with your project and can therefore provide quick
and expert assistance whenever you need it. If you are
using CodeMeter License Central, high availability of the
server will of course be important to you. Here, Support
Level Silver and Gold include guaranteed response times.
Cyclic backups
Automatic monitoring of hardware and software
High availability architecture
Redundant Internet connection
Service level agreements
Disaster recovery plan
Redundant Firm Security Box (FSB)
Use of database clusters for reliability
13