Coaching World Issue 9: February 2014 | Page 29

There are different kinds of stress—some are good, some are neutral and some are bad for us if experienced in the long term. When focusing on work/life balance, coaches also need to keep in mind that stress might be arising from life at home or at work. Research shows that work is a leading cause of stress for adults. Consider that 65 percent of respondents to the American Psychological Association’s 2012 “Stress in America” survey cited work as a significant source of stress in their daily lives. As coaches, however, we know that our clients’ performance and resilience in the workplace are strongly influenced by the goings-on in their non-work lives. It may be helpful to visualize your client’s day as divided into three segments: pre-text, context and recovery. Each of these segments impacts the other two. Pre-text The pre-text—what happens before the workday begins, including the morning routine and daily commute—plays a major role in determining your client’s work performance. I have found that the single most important element in a client’s pre-text is the home life, and especially the family dynamic. On the Social Readjustment Rating Scale (aka the Holmes and Rahe Stress Scale), which measures the stress load carried by an individual, family dynamics account for eight of the top-10 stressors. Techniques clients might use to boost resilience to stress include: • Building role distinction. When at home, clients should make an effort to focus on their identity as partners, spouses and/or parents instead of bringing work home. • Being fully present at work. Taking personal calls during the workday c