Coaching World Issue 8: November 2013 | Page 7

Coaching to Each Learning Style In order to successfully coach to each client’s learning style, you must first be aware of your own learning style and its consequent biases. Stretch to reach clients with styles different from your own. Explore growth options that work with each client’s learning style by tailoring the questions, learning opportunities and “stretches” that you explore with them: Type 1 Questions: Invite reflection on personal experience by asking questions, such as “When have you had an experience of…” or “What did you notice about how you felt in this experience?” ICF Business Partners ICF partners with various groups through the ICF Media Partner and ICF Business Solutions Partner programs to offer discounts or special pricing to ICF Members on goods and services. Learn more at icf.to/partners. Learning Opportunities: reflection exercises, self-assessments, journals, group learning Stretch: Encourage them to move from reflection into action. Type 2 Questions: Ask questions that help your client see patterns and models for understanding. For example, you might ask, “What happened? What about this approach worked? What would you do differently if a similar situation showed up again?” Learning Opportunities: models, frameworks, formal classes, articles Stretch: Encourage them to make decisions in the absence of all of the information. Type 3 Questions: Ask questions that encourage the client to explore application and results, such as, “If you were going to move this into action, what’s the first step you might take?” or “What approach have you used in the past that worked?” Learning Opportunities: hands-on activities, role-playing, application-based practice, challenging assignments Stretch: Encourage them to reflect and think through options before moving into action. Type 4 Questions: Appeal to this client’s love of adaptation and possibility. Ask questions such as, “In a perfect world, what outcome would you like to see?” or “If you could choose one thing you could do consistently do create this outcome moving forward, what behavior would you choose?” Learning Opportunities: stretch work assignments, thought-provoking content (videos, articles, books), self-directed learning, experiments (“What could you try…?”) Stretch: Encourage them to focus, commit and implement. Creating new results begins with engaging the client’s focused attention and sustaining attention to new ways of thinking and behaving over time. An effective coach can adapt her style to align with the learning style of her client in order to enhance the coaching process. Coaching World 7