CNX Overview - Nov-13 | Page 13

Concentrix – Social Media Offerings Helping companies understand their social “echo” and how to effectively make use of communication in the social enterprise Drawing from millions of online posts across Facebook, Twitter, blogs and traditional media we send daily alerts directly to your inbox based on keywords and search terms you choose We build and customize search parameters tailored to your business needs that capture and analyze millions of social media feeds (“chatter”) across Facebook, Twitter, blogs, forums, traditional media and beyond. Social media as a channel provides your business with an unprecedented depth of engagement with your customers across Facebook, Twitter, blogs, forums, traditional media and beyond.