CMH Annual Report June 1, 2013 - May 31, 2014 | Page 2

A MESSAGE FROM THE CEO AND EXECUTIVE DIRECTOR If you’ve been to Citizens Memorial Hospital lately, you’ve noticed that the appearance of our hospital campus seems to change almost daily. Our growth reflects Citizen Memorial’s commitment to provide you with the very best care, the finest facilities, unparalleled technology and outstanding physicians, staff and volunteers. Over the past year, we watched progress being made on our new 80,0000-square-foot expansion of the Kerry and Synda Douglas Medical Center. The project includes additional surgical suites, a new endoscopic lab, a new Imaging Center complete with MRI and PET/CT, newly expanded Breast Care Center (formerly known as Women’s Center) and additional physical offices. Stop by and enjoy a cup of coffee from our coffee kiosk or read a book by one of our warm and inviting fireplaces. Work has also begun on the new home of Bolivar OB/GYN and Butterfield Park Pediatric Clinic, and construction on the $5.3 million Bolivar Technical College and education services facility on the CMH campus is well underway. Both projects are scheduled to open early 2016. Fiscal 2013-2014 saw our services expand into Osceola and Appleton City, we welcomed 13 new physicians to our medical staff and we were humbled to be named to Springfield Business Journal’s 2014 Dynamic Dozen, awarded the nation’s 100 “Most Wired” hospitals and health systems for the ninth time and our healthcare facilities were recognized by the Missouri Health Care Association for excellence in employee leadership and initiative. Thank you for trusting and having faith in Citizens Memorial Hospital and Citizens Memorial Health Care Foundation to be your partner in healthcare. We are humbled and proud that you have selected us for this important job and will challenge ourselves each day to care for your family like it is our own. Donald J. Babb CEO/Chief Executive Officer Our Mission: Caring for every generation through exceptional services by leading physicians and a compassionate healthcare team. Our Vision: Be the first choice for customer focused healthcare to every generation. Our Values: We are • Positive • Respectful • Innovative • Dedicated • Empowered Together we are “CMH Pride”