CMAA Development Series
Profitable Café for Clubs
A one day practical workshop that will show you how to update your existing cafe, or introduce a new facility with a menu,
style & service to appeal to all visitors. Also learn about how to design a profitable menu, charge realistic prices & prepare for
volume.
When:
21 November 2016
9.30am – 4.30pm
Where:
Dooleys – Lidcombe Catholic Club
Cost:
$290 (CMA Member/Affiliate), $330 (Non Member) (+GST).
Award:
Participants will receive a Certificate of Attendance for Profitable Café for Clubs on successful completion of
course requirements.
ACCM Points: CMAA Members & CMDA Affiliates earn 12 points for successful completion of course.
Organsing & Promoting Profitable Functions
This powerful one-day Workshop will show you dozens of proven, effective methods to improve the way you organise and
promote corporate functions, weddings, parties, sporting events and group bookings – large and small. In most areas, clubs
have the largest and best facilities, but they are often under-utilised and hired out for bargain prices.
When:
Where:
Cost:
Award:
ACCM Points:
22 November 2016
9.30am – 4.30pm all days
Dooleys – Lidcombe Catholic Club
$290 (CMA Member/Affiliate), $330 (Non Member) (+GST)
Participants will receive a Certificate of Attendance for Organising Profitable Functions on successful
completion of course requirements.
CMAA Members & CMDA Affiliates earn 12 points for successful completion of course.
Board Governance & Secretary Manager
Ideal for senior managers who aspire to become, or are currently employed as Secretary Manager, CEO, GM of a club. The
course covers all the fundamentals you’ll need to know including Governanace and Management, duties and resposnibilties,
legal requirements The Board’s role, legigslation and even common areas of difficulty.
When:
Where:
Cost:
Award:
ACCM Points:
23 & 24 November, 2016
9.30am – 4.30pm all days
Dooleys – Lidcombe Catholic Club
$500 (CMA Member/Affiliate), $720 (Non Member) (+GST).
Participants will receive a Certificate of Attendance for Manage Workplace Relations on successful completion
of course requirements.
CMAA Members & CMDA Affiliates earn 25 points for successful completion of this course.
Delivering Great Customer Service
This one day course is designed to critically address the attributes, skills, and awareness required by ALL levels of management
to develop a long term customer service culture. CEOs, Senior Managers, Duty Managers, and Supervisors will benefit from
attending this workshop.
When:
Where:
Cost:
Award:
ACCM Points:
30 November, 2016
9.30am – 4.30pm
Dooleys – Lidcombe Catholic Club
$290 (CMA Member/Affiliate), $330 (Non Member) (+GST).
Participants will receive a Certificate of Attendance for Delivering Great Customer Service on successful
completion of course requirements.
CMAA Members & CMDA Affiliates earn 12 points for successful completion of course.
For further information or to enrol,
contact Zoe Clegg on 0406 114 937
Alternatively you can contact the CMAA office
on (02) 9746 4199
CMDA
Major Sponsor
Senior Educaiton
Sponsor