( This is for the education component of the ACCM application only , applicants must still address the Experience and Activities components as stipulated in the application .)

INCORPORATING :

MANDATORY component

BSBMGT605 Provide leadership across the organisation BSBMKG609 Develop a marketing plan BSBCOM603 Plan and establish compliance management systems Secretary managers course ( This is mandatory for NSW Managers only ) BSBFIM601 Manage finances

BSBMGT616 Develop and implement strategic plans

BSBWHS605 Develop , implement and maintain WHS management systems

BSBHRM602 Manage human resources strategic planning

CMAA will conduct an assessment of all applicants to assess competencies gained through work experience and other formal training . This will not result in managers being accredited for the above units of study it is purely for gaining the ACCM award . CMDA does NOT issue any nationally recognised certification , and your ACCM certification will reflect this .

All Mandatory units can be completed through AIM Business school , via online , face to face or in house training . Simply go to the CMAA website www . cmaa . asn . au click on the AIM tile to view all study options and speak to a student advisor .

PLUS select 1 Activity pathway from below :

Accredited

If you want your ACCM units to be nationally and formally recognised units of study .

( 30pts per Unit ) SITXFIN402 Manage finances within a budget SITXCOM401 Manage Conflict HLTFA301B Apply First Aid BSBINN601B Manage Organisational Change SITXHRM503 Monitor Staff Performance SITXFIN601 Manage Physical Assets BSBWHS401 Implement & Monitor WHS Policies , Procedures & Programs to meet Legislative Requirements

* Complete these units by course work or formal RPL ( recognition of prior learning ) for Statement of Attainment . With a registered training organisation .

Summits / Conferences

Non Accredited CMAA and other courses

( 30pts per course ) 1 . Secretary Managers course 2 . CMDA Effective Operations

Managers course 3 . CSA governance course ( max 1 ) 4 . GMDC course 5 . Mandatory Managers or Directors course ( OLGR NSW ) 6 . Duty Manager Program 7 . Affiliate Program 8 . Any Cert IV or higher nationally accredited WHS course from a registered provider . ( max 1 ) 9 . RMLV course ( QLD ) 10 . Any CMDA delivered Summit 11 . CMAA conferences 12 . Westpac Davidson Institute short courses ( non-accredited )

13 . Australian Institute of Management ( AIM ) short courses ( nonaccredited )

CMAA Certificate in Gaming Service Management Excellence

( 20pt per Courses or 140pts full certificate )

• Build a Service Blueprint for Exceptional Customer Experience

• Delivering Front Line Service Quality

• Find and Fix Service Quality Gaps

• How to Innovate Using the Voice Of Customer

• Profiting from Service Recovery

• Understand and Apply Data for Customer Retention

For further information or to enrol , contact Zoe Clegg on 0406 114 937 or email zoe @ cmaa . asn . au www . cmaa . asn . au