CLUB IQ | Page 25

Key leanings: • Policies and procedures do not have to be written down to apply • Environmental circumstances allow for stricter outcomes for noncompliance • Rumours and environmental discussions can be perceived as providing a deeper understanding of the situation Employee reinstated after employer’s policies and procedures lacked clarity Mr Paul Abboud v Lencrow Group Pty Ltd [2016] FWC 5401 (10 August 2016) The FWC reinstated a sacked employee amid allegations of misuse of the company’s fuel card and mobile phone allowance. The employer argued that it was in breach of company protocols, however, the Commissioner determined that the employers guiding policies were ambiguous and lacked clarity. The employee had a vehicle allowance allocated at $12,000 per year plus a company fuel card with a limit of $600 per month. The Vehicle Policy and Possessions Agreement, issued by the company and signed by the employee in 2013, stated that the fuel issues with the vehicle could not be used outside the Sydney metropolitan area or that the transfer of the vehicle and fuel could not be made to another individual without prior approval. The claim of ‘misuse’ occurred when the employee used his fuel allowance to fuel two vehicles at an average cost of $550 per month when the policy only provided for one car to be refuelled. The Commissioner determined that reasonable private use was acceptable and that the usage of the fuel allowance was within the cap, there was no basis to find that this was a valid reason for dismissal. Reinstatement was ordered along with compensation for lost wages after finding that the employee’s dismissal was particularly harsh. This meets the FWC requirements that, for a person to be unfairly dismissed, the Fair Work Commission (FWC) must be satisfied that: a. The person has been dismissed; and b. The dismissal was harsh, unjust or unfair; and c. The dismissal was not consistent with the small business Fair Dismissal Code; and ambiguity and resulting confusion of intended meaning resulted in the employee being reinstated for what was determined by the FWC as not breaching company policies. Key learnings: • Policies and procedure cannot be ambiguous or lack clarity • Compliance with company policies is required of all employees As a Manager, you have responsibility to not only create, implement and manage company policies and procedures; you also must also comply with them. As a nominated leader within the business, you are required to lead by example and are often held to higher account. Consider these three cases recently before the FWC and review your company’s documents and ensure that you are also assisting to protect your employees and train them as to what each policy and procedure is requiring of them and you. *cases have been summarised from actual FWC Decisions d. The dismissal was not a case of genuine redundancy This particular case highlighted the importance of an employer having clear and precise guiding policies; IQ 23