CLUB IQ February 2017 | Page 5

Contents

CMAA Membership App 4
Notice of AGM
5
President’ s Report – Peter Hiscox
6
Executive Officers Report – Ralph Kober
7
The Business End – Chris Keeble
8
National Governance & Management Congress
9
AHGE: Rise to the Innovation Challenge
10
Avoiding a Clubhouse of Cards
12-14
Ainsworth’ s AHGE Preview
15
AGE 2017 Already Setting Records
16
CMAA HR Summit
18-19
A Leadership Mountain of DNA
20-21
Stories from the Industrial Relations Desk
22-24
How to Lead the Kitchen of You’ re Not a Chef
26-27
CMAA Bursary Winners
28-30
CMAA Hall of Fame Awards
31
Les Evernette – CMAA’ s Vintage Member
32
2017 CMDA Training Calendar
33
Sponsors Directory
34-36
2017 Zone Meetings & Industry Functions
37-39
CMAA Zone Education Officers
40
CMA Country Club Managers Conference
41

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Notice of Annual General Meeting

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The Annual General Meeting of the Members of the Club Managers’ Association Australia will take place at 9am on Tuesday 28th March 2017.
The Annual General Meeting will be conducted in the Brisbane Convention Centre, Functions
Centre Brisbane. Members will receive 10 Activity Points for attending the Annual General Meeting and signing the Members’ Register.
ALLAN PETER, ACCM, Federal Secretary
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Next edition deadline for CMAA Club IQ Magazine May 2017. Content: 17 March, 2017- Focus on Gaming Issue
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