CLIQUE ITALIA Sustainability Report 2018 English

STAKEHOLDERS AND IMPORTANT QUESTIONS The most important stakeholders for New Wave Group are the ones that are most affected and/or affect our business to a large extent. We strive for a continuous dialogue to ensure good relationships and understand their expectations. Stakeholders Channels for communication Important questions Shareholders Decides on the aims of the business and influen- ce the approach New Wave Group take to other stakeholders. Ð Ð Funds and financial institutions Ð Ð Private shareholders Ð Ð Annual General Meeting Ð Ð Individual meetings Ð Ð Stock analysis Ð Ð Surveys Ð Ð Tax and social ethics Ð Ð Product quality Ð Ð Attraction of employees and employee development Ð Ð Communication and marketing Customers Affects New Wave Group’s revenue and brand perception Ð Ð Promo distributors Ð Ð Retail Ð Ð End consumers Ð Ð Customer surveys Ð Ð Market Advisory Board Ð Ð Individual meetings Ð Ð Social media Ð Ð Product quality Ð Ð Strong brand in light of sustainability Ð Ð Origin and transparency Ð Ð Monitoring of the supply chain Ð Ð Provide information to support purchases of sustainable products Ð Ð Knowledgeable staff Employees Implement and develop operational work within New Wave Group Ð Ð All employees in all subsidiaries Ð Ð Consultants and clients Ð Ð Daily interaction Ð Ð Staff meetings and performance reviews Ð Ð Employee surveys Ð Ð Customer satisfaction and product quality Ð Ð Performance reviews and feedback Ð Ð Working terms and conditions Ð Ð Equality Ð Ð Knowledge and education Ð Ð Monitoring of the supply chain Ð Ð Anti-corruption and business ethics Suppliers Produce and influence the impression of New Wave Group’s products Ð Ð External suppliers in Asia and Europe Ð Ð Buying offices Ð Ð Individual meetings Ð Ð Supplier audits (internal and third party) Ð Ð Long-term business relationships Ð Ð Anti-corruption and bribes Ð Ð Working conditions, terms, health and safety Ð Ð Chemicals Society Sets the outside expectations on New Wave Group Ð Ð Interest groups and organizations Ð Ð Partners Ð Ð Politicians Ð Ð Policy makers Ð Ð Lectures at seminars and other events Ð Ð Memberships in industry organisations Ð Ð Individual meetings Ð Ð Product quality Ð Ð Chemicals Ð Ð Anti-corruption and bribes Ð Ð Democracy Ð Ð Origin and transparency Ð Ð Monitoring of the supply chain Ð Ð Eco-labels and certifications Stakeholder groups ABOUT THE REPORT 13

CLIQUE ITALIA Sustainability Report 2018 English | Page 13