1155 MILL ST. H-8 RENO, NV 89502
Engage With Us
Q) Who can I speak with to get further education about Renown Health’ s specialty services?
Alex Waller, Director of Physician Relations and Referrals
Alex. Waller @ Renown. org P: 775-741-5243
Gary Beck, Rural Health Liaison
Gary. Beck @ Renown. org P: 775-982-5209
Q) How do I keep updated with all the new providers who join Renown Health?
Our website has a Find-a-Doc tool that allows you to find providers based on specialty or location.
See our providers: renown. org / Find-a-Doctor
Q) What is Community Care Link and how can I use it?
The EpicCare Link portal facilitates secure communication between Renown Health and our providers. EpicCare Link is a secure web portal used to grant providers and their staff access to referrals, claims and enrollment information for their patients.
Log in here: ecl. renown. org / EpicCareLink / common / epic _ login. asp
Q) Where can I find the insurances Renown Medical Group is contracted with?
View accepted insurance plans: renown. org / Patients-and- Visitors / Billing / Accepted-Insurance-Plans
Q) If I fax you a referral, how long does it take for you to call my patient to schedule?
Our goal is to process and call your patient within three business days; however, times can vary based on specialty. If your patient hasn’ t heard from us within seven business days, please have them call us to schedule.
Q) For STAT referrals or urgent imaging orders, should I fax the request only, or also call to confirm it’ s being processed?
STAT Specialty Referrals: Use the standard fax number( 775-982-8020) and specify STAT on the first page or email referralsdepartments @ renown. org.
STAT Imaging Orders( e. g., rule out DVT): Please fax orders to 775-982-8037, which is monitored by our scheduling team Monday – Friday, 8 a. m. to 6 p. m.
We make every effort to schedule the same day or next day, based on availability. While fax is preferred( as we cannot schedule without the order), you may also call if the patient is in the office, as long as the order is faxed during the call.
If any other information is needed, you can contact our teams at: Referrals: 775-982-2707, Imaging Scheduling: 775-982-8100
Q) Do you offer online scheduling?
Renown Health offers online scheduling for primary and pediatric care, mammograms, sports medicine, and labs. New patients can book as guests; returning patients can log in via MyChart.
Schedule an appointment: renown. org / Patients-and- Visitors / Appointments