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» SOFTWARE INTEGRATION AT a leading provider of double-qualified
home improvement
sales leads is proving
invaluable for installers .
Leads 2 Trade , which
provides high-quality double
glazing , conservatory and
conservatory roof replacement
leads for its members from its
portfolio of consumer websites ,
has continually refined its
lead delivery , culminating in
its premium ‘ no pitch , no fee ’
appointment booking lead
service .
Alongside that , the company
has had to develop its
software systems too , helping
to make the sales process as
easy as possible for members ,
and both the installer and consumer
are kept informed every
step of the way through Leads 2
Trade ’ s integrated software .
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Andy Royle , co-founder and MD of Leads 2 Trade , explained : “ Once the lead has been qualified and appointed our team confirm a date and time for the appointment and communicate with our members and the consumer throughout the journey through our updated members area dashboard .
“ It also features a shared diary booking system we use to book and confirm the appointments and surveys . Prior to the visit from our automated systems also send a confirmation SMS to consumers and suppliers with updates and reminders , they can also go online and request an alternative time and date , much like you can with your parcel delivery service , so
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everything is transparent .”
“ If the consumer wants to cancel an appointment , they can do so by responding via SMS or contacting our in-house Customer Service Team , the supplier doesn ’ t even have to return the lead
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this is automatically credited to their account with the cancellation communicated to them , so no wasted journeys . All of this is in real time and is readily available via our Leads 2 Trade App our members also have access to , as well as their members area dashboard which displays all their leads , appointments , invoices , and statements .”
www . leads2trade . co . uk
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10 FEBRUARY 2024 |
CLEARVIEW-UK . COM |