Clearview North September 2013 - Issue 142 | Page 3

NORTH » ISSUE 142 AUGUST CONTENTS 5 Xpress yourself to win an iPad 20 INDUSTRY NEWS » 46 machinery » 48 HARDWARE & SECURITY » 56 CONSERVATORIES » 62 BUSINESS NEWS » 72 INSTALLER SUPPORT Sidey celebrate the launch of the new Xpress range of foils with a giveaway! 6 50mph sales pitch The selling power of a striking vehicle livery. 22 Positive economic figures come at ‘pivotal moment’ Recent positive economic news represents a milestone for businesses. 24 Fantasy Football – ‘Are you game?’ 32 Total Glass invites fans to join in the fun. The best material for sash windows Alan Burgess, MD at Masterframe Windows Ltd, explores materials in relation to sash windows and the progress the industry has made towards protecting our heritage assets. 48 Pst… the secret is out ‘It’s not just what you’ve got it’s what you do with it!’ 70 Tested to the limit… and beyond Whiteline ensures products are tested and accredited to the latest standards. 12 What a 400kg door can do for you If you tell your customers you can supply them with a 400 kg timber sliding door, one they will be able slide easily, that’s all very well. But you need to be able to say more than that. 30 ‘Brilliant’ Customer Service Pledge Zoom Ready has promised to deal with all customer queries or concerns within one hour. The Customer Service Pledge is Zoom’s ‘Brilliant Idea No. 21’. Group Editor Patricia Gwynnette [email protected] 01226 321 450 Director Rob Exley [email protected] Director Steve Sidebottom [email protected] Editor Becky Taylor [email protected] 01226 321 450 Director Ian Wilkinson [email protected] Finance Director Ryan Exley [email protected] Sales & Marketing Manager Diana Durmaz [email protected] 01226 321 450 Sales Executive Andy Davies [email protected] 01226 321 450 Press Releases PR Inbox [email protected] Fax Your Enquiry 01226 730 825 Accounts Enquiries Sharon Watson [email protected] 01226 321 450 All Other Enquiries 01226 321 450 Head Office Office F2, Holme Suite, Oaks Business Park, Oaks Lane, Barnsley S71 1HT Production Tom Cartledge [email protected] Production Assistant Charlotte Armstrong [email protected] Administration Joann Crossley [email protected] Administration Emma Goodinson [email protected] All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronically or mechanically without the consent of Clearview Publications. Whilst every effort is made to ensure accuracy, this publication does not accept liability for errors, printing or otherwise appearing in this publication. The views expressed by contributors are not necessarily those of the editor or publisher. Clearview distribute 12,682 trade magazines monthly, three titles covering the North & Scotland, the Midlands & Wales and the South. ISSN 1745-0985 Follow us on Twitter @clearviewmag To read more, visit www.clearview-uk.com SEP 2013 3