Clearview National November 2019 - Issue 216 | Page 67

GLASS&SEALEDUNITS
NFA WOULD BE INTEGRAL
TO A YEAR OF SUCCESS
Morley Glass and Glazing is in the running to
be crowned Integral Blind Company of the Year
at the annual National Fenestration Awards.
» » OVER THE LAST 12 MONTHS, THE
business has hit a million metres of glass
milestone with Saint-Gobain Glass, enjoyed
a successful outing at the 2019 FIT Show
and reported an annual growth in turnover
of 22%, all while continuing to offer an
industry-leading lead-time of 10 days from
11am any Friday, delivering nationwide and
regularly manufacturing over
2500 blinds per week.
Ian Short, managing director of Morley
Glass & Glazing, says: “2019 has seen us
continue to build on the foundations we’ve
established over recent years, but we haven’t
been resting on our laurels, as proven by our
continued growth. We can’t wait to show
everyone what we’ve got in store for 2020, but
in the meantime winning the Integral Blinds
Company category at the NFAs would be a
perfect way to reflect our future ambitions.”
www.morleyglass.co.uk
SURVEY RESULTS SEALS
PREMIUM CUSTOMER SERVICE
» » IT IS EASY TO SEE THAT
it’s not just Thermoseal Group’s
award-winning products that
keep its customers happy. The
outcome of the Group’s 2019
Customer Satisfaction Survey
has been outstanding, with 96%
of customers rating their overall
experience with Thermoseal
Group as Excellent.
With now 40 years supplying
to the glass and glazing industry
offering an ever-growing range of
over 2,500 insulated glass (IG)
components - most of which are
now manufactured by the Group
in the UK - Thermoseal Group
supplies to customers in over 27
countries across five continents.
Its UK and Export Customers
were given a short Customer
Satisfaction Survey requesting
a rating on the service that
they receive from all contact
with Thermoseal Group. The
survey also included a series of questions prompting feedback
on its teams, product offering,
as well as an indication of what
customers would like to see
from Thermoseal Group in the
future. The survey was completed
by approximately 10% of the
Group’s customer base offering a
representative sample of UK and
export customers being serviced
by all of its UK depots.
it also had to perform to strict
structural and safety requirements
in order to ensure the well-being
of occupants.
As a result, and thanks to the
reputation of both its market
leading products, and its
outstanding customer service, TuffX was approached to supply
a total of 28 toughened and
laminated panels, using 21.5mm
glass, including polished edges
and radius corners complete with
25mm diameter holes.
www.thermosealgroup.com
Balustrade brings wow
factor to stunning
Cheltenham home
» » SAFETY GLASS SPECIALIST,
TuffX, has supplied 50m 2 of
laminated toughened glass
to a prestigious residential
property, situated in the heart
of Cheltenham’s picturesque
countryside.
The owners of the property
had specified a bespoke glass
balustrade in order to maximise
the potential of an elevated terrace
at the rear of the building – one
that commands outstanding views
over the surrounding area. The
brief for the balustrade, which
extends the entire length of the
terrace as well as to a flight of steps
leading up from a garden area, was
two-fold – as an important part
of the building’s overall aesthetics,
it of course had to be visually
appealing, while at the same time
www.tuffxglass.co.uk
C L E A RV I E W-U K . C O M » N OV 2019 » 67