Clearview National November 2018 - Issue 204 | Page 83

72991 - Consumer Protection Association Ltd - V2.pdf 1 09/07/2018 15:19:40 INSTALLERSUPPORT ‘TAKE YOUR TIME AND NO SHORTCUTS’ » » HOME IMPROVEMENT company owners are increasingly looking at ways to diversify and add a quality service to their portfolio of products and services, which is why Roof Assured by Sarnafil has seen a significant increase in the number of companies wanting to join its approved installer network. Before approval onto the network, installers must participate in the four day Sarnafil Roof Assured Installer Training Programme held at the Roofing Academy at Sika’s head office in Welwyn Garden City. The course is conducted by one of the Sika Roofing Field Technicians and is designed to ensure that the installer understands the requirements when it comes to working with a Sika Roof Assured roofing system. Installers come from a variety of business backgrounds and it’s a great opportunity to offer a premium product that’s well known to Architects and be part of a global company that is an attractive business proposition. Maurice Curtis, Field Technician and Roof Assured Trainer said: “The four-day intensive training course is very thorough and, as well as practical installation training, gives a good insight into the company and its products. We want installers to go away with skills in different systems. Roofing is strongly governed and I always say to them that the application has to be right. ‘Take your time and take no shortcuts’ is my mantra. “The training course is really just the beginning. We give installers the peace of mind that they are not sent off to work alone, there is a whole team of very experienced Field Technicians always at the end of the phone or willing to go to site.” Roof Assured operates an approved installer card certification scheme which means that installers have their cards renewed every two years. Field Technicians accompany new installers on their initial projects offering them support and advice and then spot checks are made regularly. Richard Lawton, Sika Sarnafil, Regional Sales Manager adds: “Our approved installer network is a crucial part of our offer to homeowners. We know the product and the company has great credentials but homeowners more than anything want to know that their roof is being installed by a professional. A roof is often a once in a lifetime spend so customers want it done well. It’s their reassurance, their peace of mind.” www.roofassured.co.uk/ installer Provide your sales team with a serious sales tool... and give your customers the confidence to buy Like most business services, not every Deposit and Guarantee Insurance provider is the same. You can give your sales team the bare minimum... or the best in the market. It’s your call C M CPA’s Deposit and Guarantee Insurance is for sales professionals who want to maximise every opportunity. Your team can benefit from: Y CM · Training Seminar · MY A full interactive briefing on how to extract every benefit from their new sales tool. CY CMY K · Marketing Material · A range of high quality supporting literature to drive home the advantage. · Consumer Helpline · Giving your customers the ablilty to call us and verify your cover. · Survey Reports · Active survey of your customers post sale, providing invaluable objective market intelligence in a quarterly report. · Our Name · Established in 1993, the Consumer Protection Association is becoming ever more widely known amongst home improvement buyers. Our name reassures... Plus full Deposit and Guarantee Insurance for up to 10 years. You’ve got to have it - so why not have the best? Contact the Consumer Protection Association on 01462 850 062 for a Serious Sales Solution www.thecpa.co.uk C L E A RV I E W-U K . C O M » N OV 2018 » 83