Clearview National May 2019 - Issue 210 | Page 43

PROUD SPONSOR OF DOORS & WINDOWS DOORS&WINDOWS From aspirational to essential Greg Beachim of First Degree Systems looks back at his first PC, the early beginnings of the internet (for him), and how software is helping shape the future of fenestration. » » GOING BACK LONGER THAN I WISH to admit, a computer in a window factory was practically unheard of. It was, for the better part, something that was for the aspiring college campus; not something that could be found littering the desk of a fabricator. Then, with the advent of Microsoft Windows 95 all things changed, and the SoHo style of PCs started to come into play. Having started in fabrication in my late teens, getting my hands on a PC for the first time to process windows was a revelation. Going from a manual calculation on a paper-driven system that was fraught with the risk of errors to an almost magical white box that took seconds to process what would normally take hours of hard drudge really was a complete 360. This however is where to this day a large proportion of both retailers and fabricators are… Let’s follow a typical sale to manufacture process – the sales person fills in a form manually sometimes in triplicate that is based on an out-of-date price matrix that is offering the wrong products. This is then sent to the customer to agree and await the forms return. Once agreed it gets passed to a surveyor to re-draw, and sent into the administration office to be written up again to send to order. At this point the fabricator has to manually process those products again before printing another ream of paper to pass the products to manufacture where the paper gets lost discarded. The world has moved on, and so has fenestration software and the First Degree Group leads the market in this sector. Sales teams can now be live with up to date prices and product information delivering an unrivalled customer experience. Capturing customer agreements live and being able to pass these electronic documents back to the administration team. Imagine a world where going from sale to survey to being able to order product for manufacture took moments rather than days. Imagine the ability to electronically order products for fabrication without reprocessing by yourself or the fabricator. The saving in mistakes alone is considerable for most businesses. www.first-degree-systems.com C L E A RV I E W-U K . C O M » M AY 2019 » 43