PROUD SPONSOR OF DOORS & WINDOWS
DOORS&WINDOWS
ALL NEW WEBSITE INSPIRES AND INFORMS
» » INDEPENDENT
Network has unveiled an
inspiring new website making it
even easier for homeowners to
find information and connect
with their local member.
VEKA Group’s Head of
Partner Programmes Karen
Lund explains: “The previous
Independent Network site was
only three years old, but we had
identified areas that could be
improved and – like our members
– we are not satisfied with
anything less than perfect quality.
The whole ethos of IN is to put
the consumer in control; to offer
peace of mind when choosing a
company to carry out important
home improvements.
“Key features of the new site
include; the easy ‘Find Installer’
form which has just two simple
steps for homeowners to complete
in order for their local member
company to get in touch. A
new Visualiser (price guide)
tool that allows users to select
product, house type, colours
(inside and out), and sizes, to get
an estimated price. This whole
process is very interactive and
visual, allowing customers to
see their chosen products on a
property that resembles their own
home.
“There’s a new ‘Knowledge
Area’ where we provide answers to
anything and everything PVC-U
related. Our installers are the
most professional and well-
informed in the industry, and
we wanted the website to reflect
the knowledge and experience
that consumers can expect from
their local member company. The
Knowledge Area is empowering
for homeowners because it
explains and demystifies all the
hard-to-understand elements
of product and service, so that
investing in windows, doors and
conservatories is not a daunting
process.
“With the rise in demand for
coloured product, we have made
sure that each product page has
the option to view our fantastic
range of 14 ex-stock colours.
Dependent on product, selecting
a shade will alter the image to
show how it would look on your
chosen window or door.
“The digital landscape
changes daily and we know
that consumers expect more
from websites than simply an
online brochure. The new site
has been designed to ‘make the
most’ of the web experience by
being interactive and useful in a
practical and valuable way that
couldn’t be achieved on paper or
over the phone.”
www.inveka.co.uk
Door delivery with the personal touch
You can create the best products in the world with the easiest, streamlined
order systems, but if you can’t get the products to customers when you
said you would, then it all falls down. That’s why DOORCO, the UK’s leading
independently owned composite door manufacturer, has made delivery
a prime focus, with the creation of its new Transport Department.
» » WITH OVER 20 YEARS’
experience in transport and
distribution, Sally Holdcroft,
DOORCO’s newly promoted
Transport Manager comments:
“I’ve been with DOORCO for
over two years working across
all areas of the business and
building up a transport plan for
implementation behind the scenes.
During this time I’ve developed
a deep understanding of not
just our business, but also our
customers businesses and this has
been vital to ensuring we develop
efficient transport networks
across the UK.
“These plans have now been
realised with our fleet of five
vehicles and drivers delivering
day in day out across the country.
External transport still plays a
role and we will continue to
benefit from a long-standing
relationship with a reliable
transport company that are
particularly effective for larger
distribution customers. Part of
my role will be the management
of this entire process to ensure
that we continue to deliver as and
when our customers need us.”
www.door-co.com
30 » M AY 2019 » CL EARVI E W- UK . C O M