Clearview National June 2019 - Issue 211 | Page 68

MOVERS&SHAKERS
‘Fully equipped’ after 27 years
and 12 training modules
» » FOR ERA, THE SECURITY EXPERTS,
high quality training underpins all of the
company’s business functions. This applies
both to its fabricator and installer customers,
and to its own staff. So it was unsurprising
that when Paul Swift won ERA’s 2018
Salesperson of the Year award recently,
the National Account Manager modestly
attributed his success to the great training he
had been given.
Paul says: “When I joined ERA at the
beginning of last year I’d already notched
up 27 years in the window industry, and
along the way gained a MBA. I had lots of
experience in hardware business development,
but nevertheless, as with every new starter
at ERA, I was put through twelve training
modules at the company’s Training Academy.
“I can honestly say that even having been in
the industry for such a long time I learnt a lot.
I was given so much support, even on my first
customer visits. And the training is ongoing,
especially in the newer product areas such as
Smartware. It’s all meant I’m fully equipped
to help our fabricator and installer customers
with their challenges.”
www.eraeverywhere.com
BETTER STRATEGY WITH NO LOSS OF QUALITY
» » ENDURANCE HAS RECENTLY
invested in a new Distribution Manager for
their team. Suzanne has worked at Rocal for
five years moving from service calls up through
Aftersales Supervisor to her current role.
Suzanne says: “Over my time as part of the
Endurance team, I have enjoyed the friendly
and forward-thinking atmosphere that has
offered me the opportunities to learn about
different areas of the business. The knowledge
gained from this will be implemented into
the distribution side of the business to ensure
everything runs as smoothly as possible.
“Immediate plans include the improvement
of service, including streamlined work-loads
for drivers and loaders, the recruitment
of new drivers who can drive all vehicles,
more forward planning, and better
communication.
“I will be utilising my strong working
relationships with internal and external
customers to outline the areas that need the
most support. This includes implementing
vehicle tracking for customers to track their
order delivery, modernising the distribution
fleet, and creating a comprehensive
distribution strategy without losing any
quality.”
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‘EXCITING PLANS’ FOR NEW MD
» » LEADING UK MANUFACTURER OF
PVCu windows and doors, Euramax
Solutions, has appointed Nick Cowley as its
new managing director. Cowley will lead the
team of over 150 staff from its site in Barnsley,
South Yorkshire.
‘from strength to strength’
Cowley, who has worked for manufacturing,
fabrication and building materials innovation
companies across United Kingdom, Europe
and the Middle East for over 20 years, joins
Euramax at an exciting time, as it prepares to
celebrate its 70th anniversary in 2020.
68 » JUN 2019 » CL EARVI E W- UK . C O M
“Joining a market leader, like Euramax, is
a fantastic opportunity to be part of a long-
established business, which continues to grow
from strength to strength as it evolves with
the needs of its customers,” Nick Cowley said.
“Euramax has a wonderful reputation across the
holiday home, DIY and retail sectors, but there
is huge potential for growth and development,
which I am excited to be leading on. We have
exciting plans in the pipeline to develop new
product ranges as well as streamline our processes
and procedures in order to enable an efficient
and effective experience for our customers.”
www.Euramax.co.uk