Clearview National June 2019 - Issue 211 | Página 60

HARDWAREEXTRA
Safe
window
operation
for school
science
block
» » LEADING LOCAL FABRICATOR
chooses Caldwell folding openers available
from Window Ware to help them deliver safe
and simple window operation in a local school
science laboratory.
When Bedford Borough Council asked
KCW Windows Ltd to tender to replace
ten worn-out windows in the science block
of their local boys’ school with new Smarts
aluminium windows fitted with folding openers,
the fabricator turned to hardware specialists
Window Ware to source the parts they
needed.
KCW’s commercial estimator, Gemma
Deegan reveals, “Some years ago, we
successfully made it onto the approved
installer list for our local authority. Now we
regularly tender for different projects, which
means we have a good idea of what makes
a winning bid. Beds Borough Council won’t
necessarily always choose the cheapest quote.
Competency is just as critical, and they’ll
pick the installer they think will do the best
job. We’ve replaced and repaired numerous
windows for them, as well as completed
several large, prestigious projects on their
behalf including Westfield Middle School and
Bedford Bus Station, so they can be pretty
sure we’re up to the task.”
ECONOMICAL CHOICE
AND CONVENIENCE
Gemma goes on to say, “Though price
isn’t the only determiner, it’s still a deciding
factor nonetheless, so we need to be able to
secure the best price with our suppliers to
ensure our quotes are in the running. We’ve
sourced our door and window hardware
from Window Ware for over 20 years and
60 » JUN 2019 » CL EARVI E W- UK . C O M
regularly rely on them for quality products
that are competitively priced and backed by
prompt delivery and great service. True to
form, Window Ware was able to supply us with
highly-specified Caldwell folding openers which
offered the price, performance and durability
we were after”.
Gemma also admits, “It’s great having a
specialist supplier like Window Ware on our
doorstep. Being able to buy local is always a
bonus, plus they have a huge range of products
in stock, so we don’t have to waste time
shopping around. In fact, if Window Ware
doesn’t have what we need, then no one will
have it.”
GREAT ADVICE GETS RESULTS
In this instance, Gemma also needed some
advice on which type of folding openers
would work best for the application and
there was wealth of practical know-how
waiting to support her at Window Ware.
She explains, “Although the windows in
the science lab weren’t high up, they were
hard to reach over wide workbenches and
obstructions. By choosing to opt for pole
operation even at low level, the windows
could be operated easily and safely. With
Window Ware’s help, we made sure we
were using the right opener variant for the
job. That on-tap product expertise is a real
clincher for us”.
With over 30 years’ experience selling and
supporting Caldwell folding openers, Richard
Fraser is Window Ware’s resident expert. He
agrees, “Selecting the right hardware in the
first instance can make or break any build or
installation project, so we’re always keen to
get in early with some pre-purchase advice.
We’re glad our team of experts were able
to steer KCW in the right direction for a
best-fit solution that resulted in complete
customer satisfaction all round.”
KCW Windows Ltd is an accomplished
family-run fabricator, providing Bedfordshire
and the surrounding counties with quality
doors and windows for over 35 years.
First founded back in 1986, KCW began
life as a commercial dealer of aluminium
doors, windows and shop fronts. Over the
years, they expanded their offering to now
manufacture and supply both the commercial
and domestic markets with a comprehensive
range of PVCu, aluminium and composite
doors and windows, as well as bi-fold doors
and solid conservatory roofs. For more
information, visit www.kcwwindows.com
Caldwell folding openers are just some
of the 6,500 unique, leading-brand products
available from Window Ware, one of the
UK’s largest suppliers of window and
door hardware, factory tools, fixings and
consumables. Their service excellence,
along with their commitment to delivering
97% of their range with next-day delivery,
was recently recognised with an SME
Bedfordshire Business Award and a G18
Award nomination for ‘Customer Care
Initiative of the Year’.
If you’re tendering for school window
repairs, count on Window Ware for
highly-specified hardware and superior
technical support that will help you
meet the project brief, keep your quotes
competitive and ultimately win the
contract. Call sales on 01234 242724 or
visit www.windowware.co.uk.