Clearview National June 2019 - Issue 211 | Page 12

EYS for details Call 01373 47 39 00 t and speedy n-site ccreditation with or without flat glass plate WARMER PLATE 380 NOW AVAILABLE DIRECTOROFTHEMONTH Timber Flat Roof Kit System Manufactured precisely to meet project requirements Up on the roof or out on the road? with all timbers cut using CNC machining centre. A truly solid roof construction, using highly insulated structural panels with no cross battening required. Sales Director Send for us Warmer Choudhury’s best business decision over the your best Roof, quote Dilip to see what we can do for you past two years has been to deal with customers on a more personal level. Taking a leaf Email: [email protected] from his book, Clearview gets personal with Dilip in June’s Director of the Month… bled at our factory Firestone EPDM roof covering, guttering supplied as standard ed on our unmarked transport te or your premises When did you join (or us a try start) today! the company? 373 47 39 00 2017 January [email protected] WarmerRoof www.warmerroof.com Describe your working day... My working day can start as early as 4am dependant on where my appointments take me as Warmer Roof cover the whole of England and Wales at this present time. I can literally be anywhere in the country and regularly stop away from my home in Lancashire. Looking after new and existing customers involves long days and stays away from home. Typically, it can be a 12-hour day after meeting with customers and travelling. Together with my other sales staff and our team we speak regularly to meet our customer expectations. ‘Quotes and orders are processed quickly, quotes being returned in a few hours from receipt’ What is your workspace like? My workplace is either my home office or actually working from my vehicle as I spend so much time on the road; so you have to be totally organised the get the best use of your time and travel. The use of e-mails and mobile phones now become essential tools in your workspace. First thing you do when you get to your desk? The first thing I do when I get to my desk is to check both my e-mails and my mobile phone. By doing this we can offer the best services to our customers. Quotes and orders are processed quickly, quotes being returned in a few hours from receipt, and roof orders being delivered five days after order confirmation has been received. It is essential that any new enquiries are dealt with quickly and putting the customer first. 12 » JUN 2019 » CL EARVI E W- UK . C O M *Terms and conditions apply. What websites help you? I tend to use our suppliers’ websites mostly to download technical information. When looking for new suppliers for new products we are developing, so much time can be saved in getting the right products from the right suppliers using their websites to short list potential candidates. The internet is such a valuable tool in our armoury today. Most useful business tool? (Sat nav/apps etc.) I would say my laptop and mobile phone are the most essential tools that I possess as I am able to work remotely. The Google app also helps when the Sat Nav can’t and Whatsapp is also another invaluable App. Best business decision in your current role? The best business decision I have made in my present role is to deal with customers on as personal level as possible. Visiting new and existing customers and demonstrating why Warmer Roof is the most cost effective, thermally efficient and quickest replacement conservatory roof system on the market ‘I have a great passion for both motorsport and football, and try to attend as many live events as possible’ Favourite role models and why? My favourite role model would have to be Nelson Mandela for the determination and optimism he showed whilst he was incarcerated and then on release becoming president of South Africa. How do you unwind? I have a great passion for both motorsport and football, and try to attend as many live events as possible mainly at the weekend, but with there being so much live sport on television these days I have ended up as a couch potato recently. www.warmerroof.com