Clearview National June 2017 - Issue 187 | Page 54

HERITAGE Handling heritage » » SELLING REPLACEMENT windows for period properties requires knowledge and empathy, insists Mike Derham of traditional window hardware specialists Mighton Products Buying and owning an older property, and especially one that is either protected or in a conservation area, requires commitment and actually, a considerable amount of passion. But in the UK what can and cannot be done to change the fabric of many heritage and period buildings will be covered by quite detailed legislation. You may own the building but you will have to work to some pretty tough rules if you want to live there. There are however tens of thousands of period properties that are bought and loved for their aged character and style but which are also not covered as listed buildings or within a conservation area. This means that any works carried out are at the discretion of the owner. However, in my experience that does not mean that they are any less fussy and intent on choosing the right products to maintain the authenticity of their property than those who live in protected stock. Try and fob them off with something that is not right and you will be shown the door. And quite right too: to successfully market and sell to period properties requires preparation, knowledge and actually, empathy. A shared love of heritage will go a long way with the customer. At Mighton Products we have long specialised in manufacturing and supplying products specifically designed for the heritage windows and doors market, which inevitably means timber. We also supply hardware for PVCu casement and sliding sash windows and very good it is too, but we lead the market in timber products. The purpose of this article therefore is to provide advice for successfully selling to homeowners looking to replace their windows with timber. As with anything that is worthwhile doing, preparation is everything! Assuming that you have already ascertained that there is a significant number of period properties in your area, travel around and – discreetly of course – photograph properties and make a study of the building types, periods and style of construction. Visit areas with a preponderance of period buildings and note the characteristics, learn if buildings and areas are listed and what 54 » JUN 2017 » CL EARVI E W- UK . C O M that actually implies. Also, are buildings and areas subject to conservation restrictions? Inevitably many believe that the best material for genuine heritage buildings is timber. It used to be that timber sash windows were not as efficient as their PVCu counterparts when it came to elements such as draft proofing and insulation, but that is no longer the case. Modern versions not only perform better than ever before on every level but have evolved to do so without interfering with the look or the operation of the window. Owners that demand timber replacements may feel they have to accept high maintenance but these days, with the right finishing treatment this need not be an issue. Water based alkaloid paints and modern stains are readily available and are highly effective in making timber window maintenance a much easier and far less recurrent task – maybe every 15 years only. Using wood/plastic composite beading is also a great way to guard against the upkeep of wood windows. These are usually one of the first parts of the window to rot or show their age, but using a wood composite version guards against rotting and premature replacement. These can be found with 20-30 year guarantees and are a low cost way of maintaining a quality finish. A crucial consideration is the hardware, the cost of which should always be relative to the cost and quality of the window. Some installers might be tempted to present inferior or inappropriate hardware but the hardware tends to be the cheaper part of any installation so why do a disservice to an £800 to £2000 window by installing poor hardware? Selling to the owners of period properties can be most rewarding due to the commitment and passion they show. But they are also the most knowledgeable of prospects and entering such a home without intensive preparation will inevitably result in a lost opportunity at best; and perhaps abject humiliation at worst… Get it right and their friends and neighbours will also beat a path to your door.