INDUSTRYNEWS
BEHIND THE LANDMARKS IS A FAMOUS HALLMARK
You can tell a Rapierstar screw because each one has a unique‘ Tri-thread’ hallmark stamped on its head. This is the real mark of performance and quality but is not the only assurance you get with a Rapierstar product.
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CELEBRATING 25 YEARS OF DESIGN, development and supply of specialist fasteners and fixings, 75 % of screws now used in fenestration in the UK and Ireland are Rapierstar products.
This is because, over the last quarter century, Rapierstar’ s primary objective has been to support its customers with quality of service and products that allows its customers to carry out their projects with minimum of fuss.
Rapierstar’ s family of award-winning screws and fasteners include StarPVCU window screws, StarFix direct masonry fixings and StarTurn universal wood screws, which also carry CE Marking with full Declarations of Performance and go beyond UK and European quality and performance standards.
CE marking is a European product information mark that proves construction products, including fasteners and fixings, have been tested according to European standards. This is just the start and along with Rapierstar’ s own unique testing facility and commitment to ISO9001 management and
traceability, ensures the highest performance of its products in all manufacturing and construction works.
There is a huge advantage in using a credible supplier like Rapierstar. Not only do they supply products with all of the necessary accreditations and proof, Rapierstar is also fully knowledgeable in all of the requirements of new and existing quality and security regulations.
If you have previously bought fasteners and fixings primarily on price, you may need to review your supply arrangements and ensure a reliable supply of correctly tested and approved components, or risk having a product that doesn’ t meet the standard.
For more information email info @ rapierstar. com, visit www. rapierstar. com or telephone 01260 223311.
Shortlisted for top title
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MIDLANDS-BASED WINDOW fabricator and Kenrick customer Finesse Windows has been shortlisted for the title of‘ Which? Trusted Trader of the Year 2017’. Finesse, which joined the Which? Trusted Trader endorsement scheme only last year, is one of just four firms in the whole of the UK to be shortlisted for the prestigious award.
Which?- the UK’ s largest independent consumer organisation- selected the four companies for their high standards of customer service. Finesse Windows was shortlisted because of the consistently excellent feedback that it receives from customers for the quality of its products and high standards of service. One in four customers choose to publish a review about Finesse on the Which? Trusted Traders website.
Finesse qualified to join the Which? Trusted Trader endorsement scheme after completing a rigorous application. This included a series of finance assessments, customer satisfaction audits and checks on the firm’ s business and administrative procedures.
‘ we know that they are exceptionally durable and secure’
Finesse has been a customer of Kenrick for more than 20 years and every window and door it fabricates is fitted with a Kenrick system. The firm fabricates around 80 windows a week and these are fitted with Kenrick’ s Excalibur multi-point locking system. Finesse doors are equipped with the Kenrick Excalibur door lock.
Russell Bridge, managing director of Finesse, said:“ We are absolutely thrilled to be shortlisted for this award, which recognises our very high standards of customer care. Customer satisfaction is of course not just based on our service, but also the quality of our products and we are very confident that everything we fabricate delivers high performance and unbeatable levels of security.
“ We’ ve thoroughly tested our windows and the Kenrick locking systems at our factory in Birmingham and we know that they are exceptionally durable and secure. This gives our customers a greater level of confidence in us and that’ s why we get so many consistently good reviews on Trusted Traders. Our customers have been fundamental in us being tipped for this award and we’ re really excited about the finals.”
The winners will be announced at the Which? Awards in London next month.
www. kenricks. co. uk
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