To place an advert in the recruitment section , please contact Steve on 01226 321 450 or email steve @ cvgroup . co . uk www . clearview-uk . com
RECRUITMENT
GROUP TECHNICAL SERVICES MANAGER
Head Office , Wellingborough
»»
THE GLAZERITE UK GROUP LTD is ‘ G17 Fabricator of the year ’ and the largest fabricator and supplier of VEKA UK Group products to trade . Over the years we have gained a reputation of which we can be proud . We are committed to changing the face of the industry into one we can all be proud of in the future . Our drive to provide one of the most comprehensive product ranges in the industry with an excellent support package for all of our installers is what sets us apart .
To help us achieve our immediate and longer-term goals we are looking for an excellent candidate to join our team in the role of Group Technical Services Manager , based in Wellingborough . With a wealth of knowledge and experience in uPVC frames , windows , doors and conservatories our team are on hand to support you in the role . If you think you can rise to the challenge and would like to join our team we ’ d like to hear from you .
BENEFITS Location : Main base will be at our head office in Wellingborough , travel between Glazerite Sites and to customers across the country will be required . Opportunity to also work from home when is convenient .
Salary : Negotiable , dependant on experience .
Contract : Full time , Permanent
KEY RESPONSIBILITIES Internal :
• Source and oversee the introduction of new products or improvements in conjunction with the Directors and suppliers .
• Provide technical support to all departments at all sites .
• Assist with product training when required .
• Assist QA Manager in ensuring products conform to all applicable standards , and oversee preparation for testing .
• Manage Service Engineers ( presently 2 employees ) and oversee scheduling of service visits .
• Other duties as reasonably required by the Company .
SUPPLIERS Key skills required :
• Experienced in a similar role within the window industry .
• Work with suppliers to ensure standards are maintained and components are suitable for their application .
• Liaise with suppliers regarding quality or technical issues as they arise .
• Source alternative components for one off projects , or when otherwise required .
CUSTOMER SERVICE
• Offer telephone support and assistance regarding product , component , manufacturing and installation issues .
• Offer on-site assistance where problems occur that industry ( essential ).
• Literate , numerate , and able to communicate with customers , colleagues and suppliers at all levels .
• Logical , with good problem-solving capability .
• Able to remain calm under pressure .
QUALIFICATIONS Mechanical Engineering or Design experience and qualifications would be advantageous .
KEY SKILLS :
• Experienced in a similar role within the window industry ( essential ).
• Literate , numerate , and able to communicate with customers , colleagues and suppliers at all levels .
• Logical , with good problem-solving capability .
• Able to remain calm under pressure .
TO APPLY : If you feel you have the necessary skills and the customer is unable or unwilling to rectify . experience to be successful in this role , forward an up to date copy of your CV for consideration to jason . thompson @ glazerite . net .
Benefits : Holidays - 30 days inclusive of bank holidays ( rising to 33 , with service ) Healthcare package , company car , a mobile telephone .
The Glazerite UK Group Ltd , 39-43 Rixon Road , Finedon Road Ind . Est ., Wellingborough , Northants , NN8 4BA T . ( 01933 ) 443222 www . glazerite . co . uk
To place an advert in the recruitment section , please contact Steve on 01226 321 450 or email steve @ cvgroup . co . uk www . clearview-uk . com
78 » JUL 2018 » CLEARVIEW-UK . COM